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[Error Message] 'Can not copy NTFS Additional File Streams ... The request is not supported.'

SYMPTOMS

- You are running ViceVersa PRO on a computer that is running Windows Vista or Windows Server 2008
and
- You are copying a file over the network from a computer that is NOT running Windows Vista or Windows Server 2008
and
- You get the error message: "Can not copy NTFS Additional File Streams ... The request is not supported." The message is shown for some files only.

CAUSE

This error message is caused by a problem in Windows Vista and Windows Server 2008, as confirmed by Microsoft.

SOLUTION

- Download and install the Windows hotfix from the Microsoft website: http://support.microsoft.com/kb/973278
or
- Disable copying NTFS additional file streams in ViceVersa. The option is in the ViceVersa profile settings -> advanced settings -> details. More info re additional file streams: http://en.wikipedia.org/wiki/Fork_(filesystem)

User Comments

hime3 - 22-Jun-10

I am having the same issue with one file.

Copying file \\HS510\#1Files\NTPfiles\OTL\NoteTabPro.otl <to> E:\#1Files\NTPfiles\OTL\NoteTabPro.otl (712B) [Can not copy NTFS Additional File Streams of file "E:\#1Files\NTPfiles\OTL\NoteTabPro.otl". The request is not supported.]

The 29 August 2009 Microsoft site suggests wait for the hotfix update.
The VV KB post was in March 2010 and still no hotfix update.

Disabling the NTFS additional file streams in ViceVersa will mean VV will not display the file did not synch.
Only options: manually copy the file or install the beta hotfix.
Thank you
hime3

TGRMN Software - 23-Jun-10

If you disable copying NTFS additional file streams in ViceVersa, then ViceVersa will copy/sync the files properly.

cbp - 17-Sep-14

Actually to do this is a bit strange - you have to first check the option

"Copy permissions, security attributes and streams (NTFS only)"

Then click on "Details" next to the checkbox.

Uncheck all the checkboxes, except check "Do not copy file/folder data streams"

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Author: TGRMN Software

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