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jacobacci
Joined: 22 Feb 2015 Posts: 24
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Posted: Thu Sep 11, 2025 11:49 am Post subject: Profile cannot access 3 folders |
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I am running VV6014. The paths in my profile are:
\\?\<userprofile>\Documents\
\\?\UNC\192.168.0.10\RF\RF My Documents\
After a compare from my laptop documents folder to the backup location on the NAS, I am seeing the following messages in the output window (I have replaced the username by myusername):
[INFO] Cannot access folder \\?\C:\Users\myusername\Documents\My Music\. Folder excluded.
[INFO] Cannot access folder \\?\C:\Users\myusername\Documents\My Pictures\. Folder excluded.
[INFO] Cannot access folder \\?\C:\Users\myusername\Documents\My Videos\. Folder excluded.
None of these three folders exist inside the documents folder, neither on the laptop, nor on the NAS.
The sync job itself runs through without issues. |
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8864
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Posted: Thu Sep 11, 2025 11:37 pm Post subject: |
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Windows keeps legacy junctions / shell-folder links such as My Music, My Pictures, My Videos inside a user's Documents tree for compatibility. These are reparse points (virtual/redirected folders) that often do not contain real data in that location or point to locations that are not accessible from your current context.
- ViceVersa attempts to scan them, gets an access / path-not-found error, logs the [INFO] Cannot access folder.... Folder excluded. lines, and continues. That's why the profile completes successfully.
Could this be the issue here? However ViceVersa does not follow junctions/reparse points by default. _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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jacobacci
Joined: 22 Feb 2015 Posts: 24
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Posted: Fri Sep 12, 2025 7:41 am Post subject: |
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Sounds like this could be the issue, but you are definitely a better judge than me on this.
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TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8864
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