Vice Versa is moving files

[savalos81]

Created a profile to sync shared folder from the server to my documents on my computer. discovered that instead of synching or copying files, Vice Versa is moving files.

What do i need to setup in order to ensure that files are being synched/copies and not being moved?

[TGRMN Software]

Hi, could you please set up a profile log in ViceVersa under Profile Settings > Execution? Once the log is set up, could you post the log of a sync here so we can review it? Thank you!
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TGRMN Software Support
http://www.tgrmn.com
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[savalos81]

i cannot see where i can upload or attach the log file, below is a copy of the log:


2025-05-15 09:00:01 :
2025-05-15 09:00:01 : -
2025-05-15 09:00:01 : START ID: 20255151601-1604328-19344
2025-05-15 09:00:01 : ************************************************************
2025-05-15 09:00:01 : Profile Started.
2025-05-15 09:00:01 : ************************************************************
2025-05-15 09:00:01 : Version: ViceVersa PRO 6 Build 6012 64-bit (SN639) [Registered][sergio@iet...]
2025-05-15 09:00:01 : Command Line: "c:\program files\viceversa pro\viceversa.exe" "c:\sources\viceversa pro\blf2025.fsf" /dialogautoexec
2025-05-15 09:00:01 : System: Windows 11, (64 Bit Edition), (x86-64 Processor), (96dpi) v10.0 Build:26100, (colors:Windows 11), (font:lar-segoe)
2025-05-15 09:00:01 : User: BUFFINGTONLAWFIRM.COM\blfadmin
2025-05-15 09:00:01 : Computer: BLF30.buffingtonlawfirm.com
2025-05-15 09:00:01 : Process Integrity Level: High
2025-05-15 09:00:01 : **** Profile: c:\sources\viceversa pro\BLF2025.fsf
2025-05-15 09:00:01 : **** - Folders -
2025-05-15 09:00:01 : **** Source: "\\?\D:\OneDrive - Buffington Law Firm, PC\Documents\Clients 2025\"
2025-05-15 09:00:01 : **** Target: "\\?\S:\Clients 2025\"
2025-05-15 09:00:01 : **** Include Subfolders: Yes
2025-05-15 09:00:01 : **** - Comparison Settings -
2025-05-15 09:00:01 : **** Comparison Type: Size and Timestamp
2025-05-15 09:00:01 : **** - Execution Settings -
2025-05-15 09:00:01 : **** Method: Backup (Mirror Source to Target)
2025-05-15 09:00:01 : **** No overwrite / read-only / error confirmations
2025-05-15 09:00:01 : **** Log File: "C:\ProgramData\ViceVersa PRO\log1.log" (max 10000 KB)
2025-05-15 09:00:01 : **** Log only summary and errors
2025-05-15 09:00:01 : **** Log comparison status to CSV
2025-05-15 09:00:01 : **** No archive for deleted/replaced source files
2025-05-15 09:00:01 : **** No archive for deleted/replaced target files
2025-05-15 09:00:01 : Memory allocation: Auto
2025-05-15 09:00:01 : Multithreaded - Threads: 16
2025-05-15 09:00:01 : Checking source \\?\D:\OneDrive - Buffington Law Firm, PC\Documents\Clients 2025\ ...
2025-05-15 09:00:02 : Source Scan Time: 1 sec 192 ms
2025-05-15 09:00:02 : Total found: 9,094
2025-05-15 09:00:02 : Sorting Threads: 8
2025-05-15 09:00:02 : Sorting Source: 0 sec 32 ms
2025-05-15 09:00:02 : Checking target \\?\S:\Clients 2025\ ...
2025-05-15 09:00:02 : Multithreaded target scanning enabled.
2025-05-15 09:00:11 : Target Scan Time: 8 sec 434 ms
2025-05-15 09:00:11 : Multithread Cache Info [ Branches: 4308, Added: 4308, AlreadyExists: 0, Dropped: 0, Retrieved: 3071, CurrTotSize: 12012, MaxReached: No ]
2025-05-15 09:00:11 : Multithread Scanning Info [ Hit: 3071, Miss: 1238, Warnings: 0 ]
2025-05-15 09:00:11 : Multiscanned from target (Total: 34,248 - Files: 30,049 - Subfolders: 4,199)
2025-05-15 09:00:11 : Total found: 34,357
2025-05-15 09:00:11 : Sorting Threads: 8
2025-05-15 09:00:11 : Sorting Target: 0 sec 95 ms
2025-05-15 09:00:11 : Comparing ...
2025-05-15 09:00:11 : Comparing done.
2025-05-15 09:00:11 : Building index of display items: 0 sec 3 ms
2025-05-15 09:00:11 : - Status Summary -
2025-05-15 09:00:11 : - Total Files - Source: 6,801 (29.78GB) - Target: 30,049 (101.98GB)
2025-05-15 09:00:11 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2025-05-15 09:00:11 : - Matched Files - Source: 6,796 (29.78GB) - Target: 6,796 (29.78GB)
2025-05-15 09:00:11 : - Single Files - Source: 0 (0) - Target: 23,248 (72.20GB)
2025-05-15 09:00:11 : - Newer Files - Source: 0 (0) - Target: 5 (380.97KB)
2025-05-15 09:00:11 : - Older Files - Source: 5 (385.74KB) - Target: 0 (0)
2025-05-15 09:00:11 : - Total Subfolders - Source: 2,293 - Target: 4,308
2025-05-15 09:00:11 : - Excluded Subfolders - Source: 0 - Target: 0
2025-05-15 09:00:11 : - Matched Subfolders - Source: 2,292 - Target: 2,292
2025-05-15 09:00:11 : - Single Subfolders - Source: 1 - Target: 2,016
2025-05-15 09:00:11 : - To Do - Backup (Mirror Source to Target)
2025-05-15 09:00:11 : - Files to Add - Source: 0 (0) - Target: 0 (0)
2025-05-15 09:00:11 : - Files to Update - Source: 0 (0) - Target: 0 (0)
2025-05-15 09:00:11 : - Files to Delete - Source: 0 (0) - Target: 23,248 (72.20GB)
2025-05-15 09:00:11 : - Subfolders to Add - Source: 0 - Target: 1
2025-05-15 09:00:11 : - Subfolders to Delete - Source: 0 - Target: 2,016
2025-05-15 09:00:11 : Comparison total time: 10 sec 325 ms
2025-05-15 09:00:11 : Memory Usage: [Working Set: 52.18MB (peak: 60.75MB) - Private Bytes: 33.73MB (peak: 45.70MB) - Page Faults: 21,779] (Handles:282)
2025-05-15 09:00:11 : Saving source/target comparison status to CSV: C:\ProgramData\ViceVersa PRO\log1.log.start.status.csv
2025-05-15 09:00:12 : Saving CSV file finished: 0 sec 384 ms
2025-05-15 09:00:12 :
2025-05-15 09:00:12 : ---- Start Execution ----
2025-05-15 09:00:12 : ---- Backup (Mirror Source to Target) (Source: \\?\D:\OneDrive - Buffington Law Firm, PC\Documents\Clients 2025\ Target: \\?\S:\Clients 2025\) ----
2025-05-15 09:00:12 : ---- Start deleting ----
2025-05-15 09:00:12 : -- Deleting from target ...
2025-05-15 09:00:12 : Multithreading enabled: 16 threads.
2025-05-15 09:16:50 : -- Done: 25,264 (72.20GB) Err: 0 (0) Skipped: 0 (0) Tot: 25,264 (72.20GB) --
2025-05-15 09:16:50 : -- Objects Deleted per Second: 25.34 -- Elapsed Time: 16 min 37 sec
2025-05-15 09:16:50 : Small delay detected. Could be due to an old SMB version in use, or files changing while copying/deleting.
2025-05-15 09:16:50 : Re-comparing ...
2025-05-15 09:16:50 : ---- Deleting finished ----
2025-05-15 09:16:50 : ---- Start copying ----
2025-05-15 09:16:50 : -- Copying to target...
2025-05-15 09:16:50 : Multithreading enabled: 16 threads.
2025-05-15 09:16:50 : -- Done: 1 (0) Err: 0 (0) Skipped: 0 (0) Tot: 1 (0) --
2025-05-15 09:16:50 : -- Average Transfer Rate: 0/Sec -- Elapsed Time: 0 sec
2025-05-15 09:16:50 : Re-comparing ...
2025-05-15 09:16:50 : Building index of display items: 0 sec 2 ms
2025-05-15 09:16:50 : ---- Copying finished ----
2025-05-15 09:16:50 : [WARNING] Some files are present both in source and in target but are newer in target.
2025-05-15 09:16:50 : If you want to overwrite these files with older source files while backing up,
2025-05-15 09:16:50 : use the option 'Replace newer target files with older source files'
2025-05-15 09:16:50 : ---- End ----
2025-05-15 09:16:50 : - Execution Summary -
2025-05-15 09:16:50 : - Added Files - Source: 0 (0) - Target: 0 (0)
2025-05-15 09:16:50 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2025-05-15 09:16:50 : - Deleted Files - Source: 0 (0) - Target: 23,248 (72.20GB)
2025-05-15 09:16:50 : - Added Subfolders - Source: 0 - Target: 1
2025-05-15 09:16:50 : - Deleted Subfolders - Source: 0 - Target: 2,016
2025-05-15 09:16:50 : - Status Summary -
2025-05-15 09:16:50 : - Total Files - Source: 6,801 (29.78GB) - Target: 6,801 (29.78GB)
2025-05-15 09:16:50 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2025-05-15 09:16:50 : - Matched Files - Source: 6,796 (29.78GB) - Target: 6,796 (29.78GB)
2025-05-15 09:16:50 : - Single Files - Source: 0 (0) - Target: 0 (0)
2025-05-15 09:16:50 : - Newer Files - Source: 0 (0) - Target: 5 (380.97KB)
2025-05-15 09:16:50 : - Older Files - Source: 5 (385.74KB) - Target: 0 (0)
2025-05-15 09:16:50 : - Total Subfolders - Source: 2,293 - Target: 2,293
2025-05-15 09:16:50 : - Excluded Subfolders - Source: 0 - Target: 0
2025-05-15 09:16:50 : - Matched Subfolders - Source: 2,293 - Target: 2,293
2025-05-15 09:16:50 : - Single Subfolders - Source: 0 - Target: 0
2025-05-15 09:16:50 : Saving source/target comparison status to CSV: C:\ProgramData\ViceVersa PRO\log1.log.end.status.csv
2025-05-15 09:16:50 : Saving CSV file finished: 0 sec 130 ms
2025-05-15 09:16:50 : Closing comparison window: 0 sec 13 ms
2025-05-15 09:16:50 : Memory Usage: [Working Set: 14.89MB (peak: 60.75MB) - Private Bytes: 16.92MB (peak: 50.17MB) - Page Faults: 35,579] (Handles:282)
2025-05-15 09:16:50 : Exit Code: 10. Backup completed with warning. Some files are present both in source and in target but are newer in target. If you want to overwrite these files, use the profile option 'Replace newer target files with older source files' [ERROR]
2025-05-15 09:16:50 : ************************************************************
2025-05-15 09:16:50 : END ID: 20255151601-1604328-19344
2025-05-15 09:16:50 :
2025-05-16 09:00:01 :
2025-05-16 09:00:01 : -
2025-05-16 09:00:01 : START ID: 20255161601-1604328-16028
2025-05-16 09:00:01 : ************************************************************
2025-05-16 09:00:01 : Profile Started.
2025-05-16 09:00:01 : ************************************************************
2025-05-16 09:00:01 : Version: ViceVersa PRO 6 Build 6012 64-bit (SN639) [Registered][sergio@iet...]
2025-05-16 09:00:01 : Command Line: "c:\program files\viceversa pro\viceversa.exe" "c:\sources\viceversa pro\blf2025.fsf" /dialogautoexec
2025-05-16 09:00:01 : System: Windows 11, (64 Bit Edition), (x86-64 Processor), (96dpi) v10.0 Build:26100, (colors:Windows 11), (font:lar-segoe)
2025-05-16 09:00:01 : User: BUFFINGTONLAWFIRM.COM\blfadmin
2025-05-16 09:00:01 : Computer: BLF30.buffingtonlawfirm.com
2025-05-16 09:00:01 : Process Integrity Level: High
2025-05-16 09:00:01 : **** Profile: c:\sources\viceversa pro\BLF2025.fsf
2025-05-16 09:00:01 : **** - Folders -
2025-05-16 09:00:01 : **** Source: "\\?\D:\OneDrive - Buffington Law Firm, PC\Documents\Clients 2025\"
2025-05-16 09:00:01 : **** Target: "\\?\S:\Clients 2025\"
2025-05-16 09:00:01 : **** Include Subfolders: Yes
2025-05-16 09:00:01 : **** - Comparison Settings -
2025-05-16 09:00:01 : **** Comparison Type: Size and Timestamp
2025-05-16 09:00:01 : **** - Execution Settings -
2025-05-16 09:00:01 : **** Method: Backup (Mirror Source to Target)
2025-05-16 09:00:01 : **** No overwrite / read-only / error confirmations
2025-05-16 09:00:01 : **** Log File: "C:\ProgramData\ViceVersa PRO\log1.log" (max 10000 KB)
2025-05-16 09:00:01 : **** Log only summary and errors
2025-05-16 09:00:01 : **** Log comparison status to CSV
2025-05-16 09:00:01 : **** No archive for deleted/replaced source files
2025-05-16 09:00:01 : **** No archive for deleted/replaced target files
2025-05-16 09:00:01 : Memory allocation: Auto
2025-05-16 09:00:01 : Multithreaded - Threads: 16
2025-05-16 09:00:01 : Checking source \\?\D:\OneDrive - Buffington Law Firm, PC\Documents\Clients 2025\ ...
2025-05-16 09:00:02 : Source Scan Time: 1 sec 201 ms
2025-05-16 09:00:02 : Total found: 9,094
2025-05-16 09:00:02 : Sorting Threads: 8
2025-05-16 09:00:02 : Sorting Source: 0 sec 38 ms
2025-05-16 09:00:02 : Checking target \\?\S:\Clients 2025\ ...
2025-05-16 09:00:02 : Multithreaded target scanning enabled.
2025-05-16 09:00:11 : Target Scan Time: 8 sec 576 ms
2025-05-16 09:00:11 : Multithread Cache Info [ Branches: 4454, Added: 4454, AlreadyExists: 0, Dropped: 0, Retrieved: 3223, CurrTotSize: 12867, MaxReached: No ]
2025-05-16 09:00:11 : Multithread Scanning Info [ Hit: 3223, Miss: 1232, Warnings: 0 ]
2025-05-16 09:00:11 : Multiscanned from target (Total: 36,482 - Files: 32,137 - Subfolders: 4,345)
2025-05-16 09:00:11 : Total found: 36,591
2025-05-16 09:00:11 : Sorting Threads: 8
2025-05-16 09:00:11 : Sorting Target: 0 sec 119 ms
2025-05-16 09:00:11 : Comparing ...
2025-05-16 09:00:11 : Comparing done.
2025-05-16 09:00:12 : Building index of display items: 0 sec 4 ms
2025-05-16 09:00:12 : - Status Summary -
2025-05-16 09:00:12 : - Total Files - Source: 6,801 (29.78GB) - Target: 32,137 (107.64GB)
2025-05-16 09:00:12 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2025-05-16 09:00:12 : - Matched Files - Source: 6,782 (29.76GB) - Target: 6,782 (29.76GB)
2025-05-16 09:00:12 : - Single Files - Source: 14 (19.71MB) - Target: 25,350 (77.87GB)
2025-05-16 09:00:12 : - Newer Files - Source: 0 (0) - Target: 5 (380.97KB)
2025-05-16 09:00:12 : - Older Files - Source: 5 (385.74KB) - Target: 0 (0)
2025-05-16 09:00:12 : - Total Subfolders - Source: 2,293 - Target: 4,454
2025-05-16 09:00:12 : - Excluded Subfolders - Source: 0 - Target: 0
2025-05-16 09:00:12 : - Matched Subfolders - Source: 2,290 - Target: 2,290
2025-05-16 09:00:12 : - Single Subfolders - Source: 3 - Target: 2,164
2025-05-16 09:00:12 : - To Do - Backup (Mirror Source to Target)
2025-05-16 09:00:12 : - Files to Add - Source: 0 (0) - Target: 14 (19.71MB)
2025-05-16 09:00:12 : - Files to Update - Source: 0 (0) - Target: 0 (0)
2025-05-16 09:00:12 : - Files to Delete - Source: 0 (0) - Target: 25,350 (77.87GB)
2025-05-16 09:00:12 : - Subfolders to Add - Source: 0 - Target: 3
2025-05-16 09:00:12 : - Subfolders to Delete - Source: 0 - Target: 2,164
2025-05-16 09:00:12 : Comparison total time: 10 sec 557 ms
2025-05-16 09:00:12 : Memory Usage: [Working Set: 54.88MB (peak: 65.31MB) - Private Bytes: 35.06MB (peak: 48.27MB) - Page Faults: 22,895] (Handles:282)
2025-05-16 09:00:12 : Saving source/target comparison status to CSV: C:\ProgramData\ViceVersa PRO\log1.log.start.status.csv
2025-05-16 09:00:12 : Saving CSV file finished: 0 sec 444 ms
2025-05-16 09:00:12 :
2025-05-16 09:00:12 : ---- Start Execution ----
2025-05-16 09:00:12 : ---- Backup (Mirror Source to Target) (Source: \\?\D:\OneDrive - Buffington Law Firm, PC\Documents\Clients 2025\ Target: \\?\S:\Clients 2025\) ----
2025-05-16 09:00:12 : ---- Start deleting ----
2025-05-16 09:00:12 : -- Deleting from target ...
2025-05-16 09:00:12 : Multithreading enabled: 16 threads.
2025-05-16 09:07:03 : Deleting file \\?\S:\Clients 2025\Hanson-TRST-2024-X\Pleadings\Stipulation to Provide Trust Accounting.docx [Can not delete "\\?\S:\Clients 2025\Hanson-TRST-2024-X\Pleadings\Stipulation to Provide Trust Accounting.docx". The process cannot access the file because it is being used by another process.] [ERROR].
2025-05-16 09:10:57 : -- Done: 27,513 (77.87GB) Err: 1 (40.57KB) Skipped: 0 (0) Tot: 27,514 (77.87GB) --
2025-05-16 09:10:57 : -- Objects Deleted per Second: 42.66 -- Elapsed Time: 10 min 45 sec
2025-05-16 09:10:57 : Small delay detected. Could be due to an old SMB version in use, or files changing while copying/deleting.
2025-05-16 09:10:57 : Re-comparing ...
2025-05-16 09:10:58 : ---- Deleting finished ----
2025-05-16 09:10:58 : ---- Start copying ----
2025-05-16 09:10:58 : -- Copying to target...
2025-05-16 09:10:58 : Multithreading enabled: 16 threads.
2025-05-16 09:10:58 : -- Done: 17 (19.71MB) Err: 0 (0) Skipped: 0 (0) Tot: 17 (19.71MB) --
2025-05-16 09:10:58 : -- Average Transfer Rate: 69.90MB/Sec -- Elapsed Time: 0 sec
2025-05-16 09:10:58 : Re-comparing ...
2025-05-16 09:10:58 : Building index of display items: 0 sec 2 ms
2025-05-16 09:10:58 : ---- Copying finished ----
2025-05-16 09:10:58 : [WARNING] Some files are present both in source and in target but are newer in target.
2025-05-16 09:10:58 : If you want to overwrite these files with older source files while backing up,
2025-05-16 09:10:58 : use the option 'Replace newer target files with older source files'
2025-05-16 09:10:58 : ---- End ----
2025-05-16 09:10:58 : - Execution Summary -
2025-05-16 09:10:58 : - Added Files - Source: 0 (0) - Target: 14 (19.71MB)
2025-05-16 09:10:58 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2025-05-16 09:10:58 : - Deleted Files - Source: 0 (0) - Target: 25,349 (77.87GB)
2025-05-16 09:10:58 : -- Errors (Deleting) - Source: 0 (0) - Target: 1 (40.57KB) [ERROR]
2025-05-16 09:10:58 : - Added Subfolders - Source: 0 - Target: 3
2025-05-16 09:10:58 : - Deleted Subfolders - Source: 0 - Target: 2,164
2025-05-16 09:10:58 : - Status Summary -
2025-05-16 09:10:58 : - Total Files - Source: 6,801 (29.78GB) - Target: 6,802 (29.78GB)
2025-05-16 09:10:58 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2025-05-16 09:10:58 : - Matched Files - Source: 6,796 (29.78GB) - Target: 6,796 (29.78GB)
2025-05-16 09:10:58 : - Single Files - Source: 0 (0) - Target: 1 (40.57KB)
2025-05-16 09:10:58 : - Newer Files - Source: 0 (0) - Target: 5 (380.97KB)
2025-05-16 09:10:58 : - Older Files - Source: 5 (385.74KB) - Target: 0 (0)
2025-05-16 09:10:58 : - Total Subfolders - Source: 2,293 - Target: 2,293
2025-05-16 09:10:58 : - Excluded Subfolders - Source: 0 - Target: 0
2025-05-16 09:10:58 : - Matched Subfolders - Source: 2,293 - Target: 2,293
2025-05-16 09:10:58 : - Single Subfolders - Source: 0 - Target: 0
2025-05-16 09:10:58 : Saving source/target comparison status to CSV: C:\ProgramData\ViceVersa PRO\log1.log.end.status.csv
2025-05-16 09:10:58 : Saving CSV file finished: 0 sec 138 ms
2025-05-16 09:10:58 : Closing comparison window: 0 sec 14 ms
2025-05-16 09:10:58 : Memory Usage: [Working Set: 15.64MB (peak: 65.31MB) - Private Bytes: 18.03MB (peak: 53.43MB) - Page Faults: 38,615] (Handles:283)
2025-05-16 09:10:58 : Exit Code: 3. Execution completed with file copy/delete errors. [ERROR]
2025-05-16 09:10:58 : ************************************************************
2025-05-16 09:10:58 : END ID: 20255161601-1604328-16028
2025-05-16 09:10:58 :

[savalos81]

I keep getting calls that files and now folders are "gone", i see them in the target folder and then have to synch them back.

In viewing the logs it is trying to delete the target as well; fortunately, the target folder is being used by the ViceVersa application and it errors out.

My idea was to have the folders sync throughout the day but it looks like i need to use Windows Task Manager to schedule the application to run but i need the task to be cleaned up first as i don't understand why ViceVersa is deleting files when it is just supposed to be synching files.

[TGRMN Software]

**** Source: "\\?\D:\OneDrive - Buffington Law Firm, PC\Documents\Clients 2025\"
**** Target: "\\?\S:\Clients 2025\"
**** Include Subfolders: Yes
**** - Comparison Settings -
**** Comparison Type: Size and Timestamp
**** - Execution Settings -
**** Method: Backup (Mirror Source to Target)

The Backup (Mirror Source to Target) methods never changes the source in ViceVersa:

https://www.tgrmn.com/web/kb/item27.htm

* All new files/folders added to Source (single files) are copied to Target
* All deleted files/folders in Source are deleted from Target
* All updated files in Source (newer) are copied to Target

To confirm this, you can even "lock the source" in ViceVersa (there is an icon lock next to the source folder entry in the profile settings). The lock will prevent any changes (even accidental by user error or other) while operating ViceVersa.

If some files are no longer in the source folder, it must be something else happening?

You can also check in the log, you will never see a "deleting source" file in ViceVersa or moving to target for this profile.
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