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Sync to Mac sometimes works, sometimes doesn't. Why?

 
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rbmjr



Joined: 02 Sep 2021
Posts: 2

PostPosted: Thu Sep 02, 2021 2:17 pm    Post subject: Sync to Mac sometimes works, sometimes doesn't. Why? Reply with quote

I recently added a Mac to my PC network and set up several profiles to sync folders from my PC to this new Mac. Sometimes the profiles run, and sometimes they do not. What setting or other change do I need to make in the profile to have the profile work consistently.

The message I receive is "\\Mac.local\me\music\*.*: Unknown Error"

Followed by "Error scanning target folder."
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rbmjr



Joined: 02 Sep 2021
Posts: 2

PostPosted: Thu Sep 02, 2021 4:54 pm    Post subject: PC to Mac sync log of sync failure Reply with quote

Here is the Log file for the Mac to PC sync issue

User: rbm30
Computer: 3008ENVY
Process Integrity Level: Medium
**** Profile: c:\users\rbm30\documents\viceversa pro\sync_10's_between_envy_and_macbookair.fsf
**** - Folders -
**** Source: "D:\rbm30\MediaCenterMusic\Music 10's\"
**** Target: "\\Ricks-MacBook-Air.local\rbmjr\Music\MediaCenterMusic\Music 10's\"
**** Include Subfolders: Yes
**** Exclude files: "*.jmd"
**** Exclude hidden files
**** Exclude system files
**** Exclude read-only files
**** Exclude subfolders: "_gsdata_"
**** Exclude empty subfolders
**** Exclude hidden subfolders
**** Exclude system subfolders
**** Exclude read-only subfolders
**** - Comparison Settings -
**** Comparison Type: Size and Timestamp
**** - Execution Settings -
**** Method: Synchronization
**** Tracking Database: "C:\ProgramData\ViceVersa PRO\10's.tdb"
**** Log File: "C:\ProgramData\ViceVersa PRO\10's.log" (max 10000 KB) (empty log file each run)
**** No archive for deleted/replaced source files
**** No archive for deleted/replaced target files
**** Network friendly folder scanning
**** Send notification e-mail after execution to rmorrow@3008palatine.com from rbm3008@gmail.com. Use SMTP server smtp.gmail.com on port 587 (Send e-mail on execution success or error)
**** Authenticate using name and password. User name: rbm3008@gmail.com, password: ****
**** Use Secure Connection (SSL/TLS)
Using network friendly folder scanning.
Tracking database is empty.
Checking source D:\rbm30\MediaCenterMusic\Music 10's\ ...
Total found: 9,634
Checking target \\Ricks-MacBook-Air.local\rbmjr\Music\MediaCenterMusic\Music 10's\ ...
[ERROR] \\Ricks-MacBook-Air.local\rbmjr\Music\MediaCenterMusic\Music 10's\*.* : Unknown Error.
Total found: 0
[ERROR] Error scanning target folder.
Aborted.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8684

PostPosted: Fri Sep 03, 2021 1:52 am    Post subject: Reply with quote

It looks like this is a network error, could you try setting the "retry on network error" options, in ViceVersa -> profile settings -> network, it might be a temporary network error. thanks
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