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Synology NAS server not accessible using credentials entered

 
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rwrider



Joined: 27 May 2021
Posts: 5

PostPosted: Fri May 28, 2021 4:59 pm    Post subject: Synology NAS server not accessible using credentials entered Reply with quote

All my profiles have always worked. Nothing has changed. Suddenly, no more.

The following message is received when testing network settings: "\\DISKSTATION\Ray_Private\Mexico_ray_documents_VV_replicated" is not accessible using the credentials entered. Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections and try again.

Every process on this workstation can access this NAS server. The credentials entered in ViceVersa ARE CORRECT!

I need some clue on how to make this work. I am dead in the water with this tool at this point as I have tried every trick including going back to downlevel release of ViceVersa.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8684

PostPosted: Sat May 29, 2021 10:45 am    Post subject: Reply with quote

Hi, which version of Windows are you using? thanks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8684

PostPosted: Sat May 29, 2021 10:47 am    Post subject: Reply with quote

See also:

https://stackoverflow.com/questions/24933661/multiple-connections-to-a-server-or-shared-resource-by-the-same-user-using-more

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rwrider



Joined: 27 May 2021
Posts: 5

PostPosted: Sat May 29, 2021 5:16 pm    Post subject: Reply with quote

TGRMN Software wrote:
Hi, which version of Windows are you using? thanks


Windows 10 Pro Version 21H1
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rwrider



Joined: 27 May 2021
Posts: 5

PostPosted: Sun May 30, 2021 5:57 pm    Post subject: Solution to Connect to NAS Found Reply with quote

This problem was solved by changing the network settings to "Connect using default user's credentials"

HOWEVER, please explain why on the first run of a profile, every file in the TARGET is REPLACED and ARCHIVED. In order to get a clean run, I MUST DELETE every file in the TARGET, and let ViceVersa copy every file from the SOURCE.

in spite of my difficulties getting everything back running on a crashed Windows 10 system, ViceVersa/VVEngine is the best option for the money. I once used a product named PeerSync, a good system but asking $1,400 a seat. Don't bother with AOMEI, a waste of $60.

Thanks for the help!!
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8684

PostPosted: Mon May 31, 2021 12:31 am    Post subject: Reply with quote

Hi, can you send the profile log to support via e-mail, please? We can check why that is happening. thanks
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rwrider



Joined: 27 May 2021
Posts: 5

PostPosted: Mon May 31, 2021 3:38 am    Post subject: Reply with quote

I'm looking here to see where I can add an attachment. I don't see a link for one. I will just cut and paste the lines of the log that pertain to the connection failure.

2021-05-27 13:24:50 : ************************************************************
2021-05-27 13:24:50 : Profile Started.
2021-05-27 13:24:50 : ************************************************************
2021-05-27 13:24:50 : Version: ViceVersa PRO 3.0 Build 3001 64-bit (SN458) [Registered][Raymond-Ri...]
2021-05-27 13:24:50 : Command Line: "C:\Program Files\ViceVersa Pro\ViceVersa.exe"
2021-05-27 13:24:50 : System: Windows 10, (64 Bit Edition), (x86-64 Processor), (96dpi) v10.0 Build:19043
2021-05-27 13:24:50 : User: ray
2021-05-27 13:24:50 : Computer: Mexico
2021-05-27 13:24:50 : **** Profile: c:\users\ray\documents\viceversa pro\.mexico_ray_my documents_repupdatetodiskstation.fsf
2021-05-27 13:24:50 : **** - Folders -
2021-05-27 13:24:50 : **** Source: "C:\Users\Ray\Documents\"
2021-05-27 13:24:50 : **** Target: "\\DiskStation\Mexico_ray_MyDocuments_Rep\" (Archived)
2021-05-27 13:24:50 : **** Include Subfolders: Yes
2021-05-27 13:24:50 : **** Create sources/targets that do not exist
2021-05-27 13:24:50 : **** Network: connect to "\\DISKSTATION\Ray_Private\Mexico_ray_documents_VV_replicated\" with user "ray"
2021-05-27 13:24:50 : **** - Comparison Settings -
2021-05-27 13:24:50 : **** Comparison Type: Size and Timestamp
2021-05-27 13:24:50 : **** - Execution Settings -
2021-05-27 13:24:50 : **** Method: Replication (Update Target)
2021-05-27 13:24:50 : **** Log File: "C:\ProgramData\ViceVersa PRO\log2.log" (max 10000 KB)
2021-05-27 13:24:50 : **** No archive for deleted/replaced source files
2021-05-27 13:24:50 : **** Archive deleted/replaced target files to: "\\DISKSTATION\Ray_Private\VV_Archive_Documents\"
2021-05-27 13:24:50 : **** No empty source/target check
2021-05-27 13:24:50 : **** Send notification e-mail after execution to ray@ridertek.com from ray@ridertek.com. Use SMTP server smtp.ridertek.com on port 587 (Send e-mail on execution success or error)
2021-05-27 13:24:50 : **** Authenticate using name and password. User name: ray@ridertek.com, password: ****
2021-05-27 13:24:50 : **** Use Secure Connection (SSL/TLS)
2021-05-27 13:24:50 : Connecting to "\\DISKSTATION\Ray_Private\Mexico_ray_documents_VV_replicated" with user "ray" ... "\\DISKSTATION\Ray_Private\Mexico_ray_documents_VV_replicated" is not accessible using the credentials entered in the profile settings. Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.
2021-05-27 13:24:52 : Checking source C:\Users\Ray\Documents\ ...
2021-05-27 13:24:56 : Total found: 16,428
2021-05-27 13:24:57 : Checking target \\DiskStation\Mexico_ray_MyDocuments_Rep\ ...
2021-05-27 13:25:05 : Total found: 16,337
2021-05-27 13:25:05 : Comparing ...
2021-05-27 13:25:05 : Comparing done.
2021-05-27 13:25:06 : Building index of display items: 0 sec 12 ms
2021-05-27 13:25:06 : - Status Summary -
2021-05-27 13:25:06 : - Total Files - Source: 14,641 (135.75GB) - Target: 14,519 (132.76GB)
2021-05-27 13:25:06 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2021-05-27 13:25:06 : - Matched Files - Source: 14,396 (132.07GB) - Target: 14,396 (132.07GB)
2021-05-27 13:25:06 : - Single Files - Source: 230 (3.66GB) - Target: 108 (684.01MB)
2021-05-27 13:25:06 : - Newer Files - Source: 5 (21.76MB) - Target: 10 (27.19KB)
2021-05-27 13:25:06 : - Older Files - Source: 10 (28.24KB) - Target: 5 (21.76MB)
2021-05-27 13:25:06 : - Total Subfolders - Source: 1,787 - Target: 1,818
2021-05-27 13:25:06 : - Excluded Subfolders - Source: 0 - Target: 0
2021-05-27 13:25:06 : - Matched Subfolders - Source: 1,740 - Target: 1,740
2021-05-27 13:25:06 : - Single Subfolders - Source: 47 - Target: 78
2021-05-27 13:25:06 : Comparison total time: 15 sec 835 ms
2021-05-27 13:25:06 : Memory Usage: [Working Set: 48.61MB (peak: 59.78MB) - Private Bytes: 21.86MB (peak: 34.50MB) - Page Faults: 26,626]
2021-05-27 13:31:16 : Closing comparison window: 0 sec 24 ms
2021-05-27 13:31:42 : Exit Code: 0. OK.
2021-05-27 13:31:42 : ************************************************************
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