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kirkdickinson
Joined: 15 May 2008
Posts: 63
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 Posted: Thu Jan 02, 2020 4:24 pm Post subject: Can not delete - System call level is not correct |
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Got a weird error today. I am trying to synchronize some files and it says "can not delete file, System call level is not correct"
Any enlightenment on what this means? |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8684
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| Posted: Fri Jan 03, 2020 12:39 am Post subject: |
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Hi, the error comes from Windows, which version of Windows is it happening on? Is it during deleting or copying files and is the network / UNC involved? thanks
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| Posted: Fri Jan 03, 2020 7:31 pm Post subject: |
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| TGRMN Software wrote: | | Hi, the error comes from Windows, which version of Windows is it happening on? Is it during deleting or copying files and is the network / UNC involved? thanks |
Windows 10 fresh install and I downloaded all the updates. I have Bit Defender on there and it keeps finding Trojans buried in emails and the email files are also the files that I can't seem to synchronize or delete. Is this a Bit Defender lock issue? |
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kirkdickinson
Joined: 15 May 2008
Posts: 63
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| Posted: Fri Jan 03, 2020 7:33 pm Post subject: |
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| TGRMN Software wrote: | | Hi, the error comes from Windows, which version of Windows is it happening on? Is it during deleting or copying files and is the network / UNC involved? thanks |
Windows 10 fresh install and I downloaded all the updates. I have Bit Defender on there and it keeps finding Trojans buried in emails and the email files are also the files that I can't seem to synchronize or delete. Is this a Bit Defender lock issue? |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8684
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kirkdickinson
Joined: 15 May 2008
Posts: 63
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| Posted: Sat Jan 04, 2020 2:24 am Post subject: |
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| TGRMN Software wrote: | | Yes, I suspect it is blocking program access to those e-mail files. |
Completely removed Bit Defender and restarted my computer. Still saw this error crop up. With Bit Defender installed, I couldn't even delete the file manually, but with it gone, the error only crops up in Vice Versa.
Weird. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8684
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kirkdickinson
Joined: 15 May 2008
Posts: 63
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| Posted: Mon Jan 06, 2020 3:59 pm Post subject: |
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| TGRMN Software wrote: | | And it happens only with email files with Trojans buried in it ? |
No. It was happening when Bitstream was installed and Bitstream had thown some trogan errors. It still happens without Bitstream, so I can't verify if there are Trogans in the offending files. |
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