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Vice Versa 3 build 3001: Send e-mail on error.

 
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Brioni



Joined: 09 Jul 2018
Posts: 10

PostPosted: Fri Oct 12, 2018 8:29 am    Post subject: Vice Versa 3 build 3001: Send e-mail on error. Reply with quote

I've elected to use the e-mail notification on errors for profiles running across a VPN channel.

Although I've elected to only get email notifications on errors, I also receive notifications through the Windows 10 notification system of those profiles running through VPN even though they complete with OK, but there are actually no emails attached to them. I do however also get the emails when there are errors.

I appreciate this operation, and do not suggest it be changed, but what comes to mind if I would like to elect also not to receive notifications for profiles with no errors.

I've honestly no clue as to how your email sending and the windows notifications are stitched together, but it might be nice to have an option to allow or block the notifications in the same way as the emails.

Thankyou for a very useful program and for listening to my bickering.

Regards, Brioni.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8229

PostPosted: Sun Oct 14, 2018 11:40 pm    Post subject: Reply with quote

Hi, what notifications through the Windows 10 notification system are you referring to? Is it via the VVEngine? thank you
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Brioni



Joined: 09 Jul 2018
Posts: 10

PostPosted: Mon Oct 15, 2018 10:13 am    Post subject: Vice Versa 3 build 3001: Send e-mail on error. Reply with quote

TGRMN Software wrote:
Hi, what notifications through the Windows 10 notification system are you referring to? Is it via the VVEngine? thank you


On the far lower-righthand corner of windows 10 is the notification call-out. It notifies you of all events, in this specific case, e-mails that arrives in you inbox.

The notification is not generated by Vice-Versa, but rather as a result of the e-mail send by vice-versa on completion.

On errors, Vice-Versa would send and I would rightly so receive the e-mail and then a notification generated by windows e-mail system to notify me of the arrival of an e-mail in my inbox.

It so happened that I had also received notifications when there was actually no e-mail since the task completed successfully.

This behavior seemed to have stopped and I would therefor now suspect, that it might rather be a glitch, in combination with windows notifications and the settings for e-mail in vice-versa. I will let you know if I have more clarity on the situation.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8229

PostPosted: Mon Oct 15, 2018 11:49 pm    Post subject: Reply with quote

Hi, that's great, let us know if there is still an issue with e-mail notifications. thanks!
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Brioni



Joined: 09 Jul 2018
Posts: 10

PostPosted: Tue Oct 16, 2018 6:45 am    Post subject: Vice Versa 3 build 3001: Send e-mail on error. Reply with quote

What seem to happen is sending of email when there are no errors.

e-mail extract:

E-Mail sent on 2018-10-15 12:20:02

Profile: Beidam_Payroll
Result: OK.
Exit Code: 0

Profile Start Time: 2018-10-15 12:18:59
Profile End Time: 2018-10-15 12:20:02

Source: \\?\UNC\FS1.beidam.local\Payroll\
Target: \\?\UNC\localhost\Payroll\
User: Administrator
Computer: VS12R20

----------------------------------------------------------
Backup (Mirror Source to Target)

- Final Status -
- Total Files - Source: 2 135 (2.27GB) - Target: 2 135 (2.27GB)
- Excluded Files - Source: 0 (0) - Target: 0 (0)
- Matched Files - Source: 2 135 (2.27GB) - Target: 2 135 (2.27GB)
- Single Files - Source: 0 (0) - Target: 0 (0)
- Newer Files - Source: 0 (0) - Target: 0 (0)
- Older Files - Source: 0 (0) - Target: 0 (0)
- Total Subfolders - Source: 35 - Target: 40
- Excluded Subfolders - Source: 3 - Target: 8
- Matched Subfolders - Source: 32 - Target: 32
- Single Subfolders - Source: 0 - Target: 0


- Run Summary -
- Added Files - Source: 0 (0) - Target: 0 (0)
- Updated Files - Source: 0 (0) - Target: 0 (0)
- Deleted Files - Source: 0 (0) - Target: 0 (0)
- Added Subfolders - Source: 0 - Target: 0
- Deleted Subfolders - Source: 0 - Target: 0


Extract from the profile log file for e-mail settings:

2018-10-16 04:30:54 : **** Send notification e-mail after execution to sheridan@beidam.co.za from sheridan@beidam.co.za. Use SMTP server mail.beidam.co.za on port 587 (Send e-mail on execution error)
2018-10-16 04:30:54 : **** Authenticate using name and password. User name: sheridan@beidam.co.za, password: ****
2018-10-16 04:30:58 : Minimizing memory usage...
2018-10-16 04:30:58 : Last full scan on: 2018-10-15 12:20:01


Thank you.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8229

PostPosted: Tue Oct 16, 2018 10:27 am    Post subject: Reply with quote

Could you post the profile log here for a run? Or send to support via e-mail, thanks!
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Brioni



Joined: 09 Jul 2018
Posts: 10

PostPosted: Sun Oct 21, 2018 6:53 pm    Post subject: Vice Versa 3 build 3001: Send e-mail on error. Reply with quote

Seem to get it now.

When you've elected to only select e-mails on errors, the following behaviour seems to hold true.

When there are errors during profile execution, you'll get a: ViceVersa Notification e-mail providing the relevant error information.

When profile have had errors on the previous run, and the new run completes without errors, you'll get a: RECOVERY E-MAIL providing a summary of the run results, even if you've elected only to receive e-mails on errors.

Please let me know if my interpretation is correct.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8229

PostPosted: Mon Oct 22, 2018 11:16 pm    Post subject: Reply with quote

Hi, yes, this is correct the recovery e-mail is sent after an error to signal all good now.
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