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Access Denied
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Alice



Joined: 29 Jan 2015
Posts: 261

PostPosted: Thu Mar 15, 2018 7:53 am    Post subject: Reply with quote

Great news and thanks for all your hard work on this.

We love VV !
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Alice



Joined: 29 Jan 2015
Posts: 261

PostPosted: Fri Mar 16, 2018 9:09 am    Post subject: Reply with quote

So for my 300,000 item copy - 6,295 items failed to copy with an 'Access Denied’ error under VV 3.0 Build 3000

I have now received Build 3001.....tested.......it works, no issues with 'Access Denied' !

Many thanks Smile I will continue to monitor over the weekend. It's a scheduled job running every 30 mins, so I'll have plenty of opportunities to spot 'anomalies'.

Once again thank you.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8672

PostPosted: Fri Mar 16, 2018 10:54 am    Post subject: Reply with quote

Hello, thank you for helping debugging this issue! Should you find anything else unusual please do not hesitate to contact us. Smile thanks!
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Lejo Buning



Joined: 18 Mar 2018
Posts: 1

PostPosted: Sun Mar 25, 2018 7:13 pm    Post subject: Reply with quote

TGRMN Software wrote:
Thanks, we think we found the issue and will add this fix in version 3.0.0.1 to be released very soon. When we have it ready I will send a link for you to download and try to make sure it works for you. thanks for the help debugging this!


LS,

Thanx for the update, however I still face the problem of: Acces Denied, to be more specific: "The file cannot be accessed by the system". And it's on "D", whereas a back-up succeeded on an "E" connected/labelled device.

I do have a log-file and a screen shot of the error, please let me know whether you need them...

Greetings, Lejo Buning
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8672

PostPosted: Sun Mar 25, 2018 10:12 pm    Post subject: Reply with quote

Hello, can you send the log file and the profile file (.fsf) with the screen shot to support @ tgrmn . com please? thanks!
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gasongasoff
Guest





PostPosted: Mon Apr 09, 2018 11:55 pm    Post subject: had the same issue, thanks for fixing this TGRMN!!!! Reply with quote

Had the exact same problem just now. 3001 fixed the problem! Thanks to OP for posting and to TGRMN for the quick fix.
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HappyManta
Guest





PostPosted: Sun Apr 15, 2018 4:15 pm    Post subject: 3001 solved the issue Reply with quote

Got the same problem, thanks everybody for sharing this topic.
Thanks also to ghe TGMR team which has found the solution and resolved it.
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Pander
Guest





PostPosted: Thu Apr 26, 2018 10:34 am    Post subject: Access DEnied error message Reply with quote

Hi, I have latest version 3001, but also getting error messages access denied when backing up from server to my laptop. files to be updated on my laptop (target) cannot be deleted or copied over, access denied message keeps coming up. any suggestions ?
thanks in advance
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8672

PostPosted: Thu Apr 26, 2018 8:40 pm    Post subject: Reply with quote

Hi, what is the entire error message from the profile log? It could be a permission issue. thanks
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