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Issue With Quickbooks files

 
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bfivelson



Joined: 16 Oct 2005
Posts: 13

PostPosted: Mon Feb 20, 2006 2:25 pm    Post subject: Issue With Quickbooks files Reply with quote

The only file that are not syncing for me are the quickbooks files

If I compare manually and copy the file from the source to the destination it does not work

If I delete the file from the target via the VV interface and then copy it from the source it works

It seems that VV will not overwrite the quickbooks file, but it will delete it and then copy

Is there a way to delete the changed files from the target first and then copy from the source

Below is my last log that I have showing the quickbooks problem

2006-02-20 07:07:06 : ************************************************************
2006-02-20 07:07:06 : Profile Started.
2006-02-20 07:07:06 : ************************************************************
2006-02-20 07:07:06 : Command Line: "C:\Program Files\ViceVersa Pro 2\ViceVersa.exe" "C:\Documents and Settings\All Users\Application Data\ViceVersa PRO 2\Information Store.fsf" /hiddenautosync
2006-02-20 07:07:06 : System: Windows Server 2003 (Domain Controller), (Terminal Services), (BackOffice Small Business Edition), (Terminal Services in Remote Admin Mode), (Multiprocessor Free), (x86-32 Processor) v5.2 Build:3790 Service Pack:1
2006-02-20 07:07:06 : User: CMC.LOCAL\monitor
2006-02-20 07:07:06 : Computer: cmc1.CMC.local
2006-02-20 07:07:06 : **** Profile: C:\Documents and Settings\All Users\Application Data\ViceVersa PRO 2\Information Store.fsf
2006-02-20 07:07:06 : **** - Folders -
2006-02-20 07:07:06 : **** Source: "C:\Information Store\"
2006-02-20 07:07:06 : **** Target: "\\Nasa\CMC\Information Store\"
2006-02-20 07:07:06 : **** Include Subfolders: Yes
2006-02-20 07:07:06 : **** Exclude files: "*desktop.ini"
2006-02-20 07:07:06 : **** Exclude files: "*thumbs.db"
2006-02-20 07:07:06 : **** Exclude subfolders: "C:\Information Store\Backup\Server\"
2006-02-20 07:07:06 : **** Exclude subfolders: "C:\Information Store\Backup\Exchange\"
2006-02-20 07:07:06 : **** - Comparison Settings -
2006-02-20 07:07:06 : **** Comparison Type: Size and Timestamp
2006-02-20 07:07:06 : **** Ignore 2 seconds difference
2006-02-20 07:07:06 : **** Ignore 1 hour difference
2006-02-20 07:07:06 : **** - Execution Settings -
2006-02-20 07:07:06 : **** Method: Backup (Mirror Source to Target)
2006-02-20 07:07:06 : **** No overwrite / read-only / error confirmations
2006-02-20 07:07:06 : **** Log File: "C:\Documents and Settings\All Users\Application Data\ViceVersa PRO 2\Information Store.log" (max 1000 KB) (empty log file each run)
2006-02-20 07:07:06 : **** Log only summary and errors
2006-02-20 07:07:06 : **** No archive for deleted/replaced source files
2006-02-20 07:07:06 : **** No archive for deleted/replaced target files
2006-02-20 07:07:06 : **** Speed: 100 Buffer Size: 32768 (flush the buffer every write)
2006-02-20 07:07:06 : **** Copy files even if timestamp changes after initial comparison
2006-02-20 07:07:06 : **** Try to copy files that are in use by other applications
2006-02-20 07:07:06 : **** Replace newer target files with older source files (backup only)
2006-02-20 07:07:06 : Checking source C:\Information Store\ ...
2006-02-20 07:07:07 : Checking target \\Nasa\CMC\Information Store\ ...
2006-02-20 07:11:12 : Comparing ...
2006-02-20 07:11:12 : Comparing done.
2006-02-20 07:11:13 : - Status Summary -
2006-02-20 07:11:13 : - Total Files - Source: 14,492 (45.35GB) - Target: 14,400 (45.35GB)
2006-02-20 07:11:13 : - Excluded Files - Source: 340 (11.18MB) - Target: 248 (9.24MB)
2006-02-20 07:11:13 : - Matched Files - Source: 14,148 (45.32GB) - Target: 14,148 (45.32GB)
2006-02-20 07:11:13 : - Single Files - Source: 0 (0) - Target: 0 (0)
2006-02-20 07:11:13 : - Newer Files - Source: 4 (19.29MB) - Target: 0 (0)
2006-02-20 07:11:13 : - Older Files - Source: 0 (0) - Target: 4 (19.17MB)
2006-02-20 07:11:13 : - Total Subfolders - Source: 1,756 - Target: 1,756
2006-02-20 07:11:13 : - Excluded Subfolders - Source: 2 - Target: 2
2006-02-20 07:11:13 : - Matched Subfolders - Source: 1,754 - Target: 1,754
2006-02-20 07:11:13 : - Single Subfolders - Source: 0 - Target: 0
2006-02-20 07:11:13 : - To Do - Backup (Mirror Source to Target)
2006-02-20 07:11:13 : - Files to Add - Source: 0 (0) - Target: 0 (0)
2006-02-20 07:11:13 : - Files to Update - Source: 0 (0) - Target: 4 (19.29MB)
2006-02-20 07:11:13 : - Files to Delete - Source: 0 (0) - Target: 0 (0)
2006-02-20 07:11:13 : - Subfolders to Add - Source: 0 - Target: 0
2006-02-20 07:11:13 : - Subfolders to Delete - Source: 0 - Target: 0
2006-02-20 07:11:13 :
2006-02-20 07:11:13 : ---- Start Execution ----
2006-02-20 07:11:13 : ---- Backup (Mirror Source to Target) (Source: C:\Information Store\ Target: \\Nasa\CMC\Information Store\) ----
2006-02-20 07:11:13 : ---- Start copying ----
2006-02-20 07:11:13 : -- Copying to target...
2006-02-20 07:11:15 : Copying file C:\Information Store\Database\Quickbooks\Continental Mobile Communications.QBW <to> \\Nasa\CMC\Information Store\Database\Quickbooks\Continental Mobile Communications.QBW (6.98MB) (Overwriting) ... [Can not create or replace "\\Nasa\CMC\Information Store\Database\Quickbooks\Continental Mobile Communications.QBW". Access is denied.] [ERROR].
2006-02-20 07:11:17 : Copying file C:\Information Store\Database\Quickbooks\Continental Mobile Communications.QBW.TLG <to> \\Nasa\CMC\Information Store\Database\Quickbooks\Continental Mobile Communications.QBW.TLG (12.31MB) (Overwriting) ... [Can not create or replace "\\Nasa\CMC\Information Store\Database\Quickbooks\Continental Mobile Communications.QBW.TLG". Access is denied.] [ERROR].
2006-02-20 07:11:22 : -- Done: 2 (531B) Err: 2 (19.29MB) Skipped: 0 (0) Tot: 4 (19.29MB) --
2006-02-20 07:11:22 : -- Average Transfer Rate: 63B/Sec -- Elapsed Time: 8 sec
2006-02-20 07:11:23 : Re-comparing ...
2006-02-20 07:11:23 : ---- Copying finished ----
2006-02-20 07:11:23 : ---- End ----
2006-02-20 07:11:23 : - Execution Summary -
2006-02-20 07:11:23 : - Added Files - Source: 0 (0) - Target: 0 (0)
2006-02-20 07:11:23 : - Updated Files - Source: 0 (0) - Target: 2 (531B)
2006-02-20 07:11:23 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2006-02-20 07:11:23 : -- Errors (Updating) - Source: 0 (0) - Target: 2 (19.29MB) [ERROR]
2006-02-20 07:11:23 : - Added Subfolders - Source: 0 - Target: 0
2006-02-20 07:11:23 : - Deleted Subfolders - Source: 0 - Target: 0
2006-02-20 07:11:23 : Exit Code: 3. Execution completed with some file copy/delete errors. [ERROR]
2006-02-20 07:11:23 : ************************************************************
2006-02-20 07:11:23 :
_________________
Barry Fivelson
Continental Mobile Communications
Director of IT
7845 E. Gelding Dr. Suite 101
Scottsdale, AZ 85260
Phone: 480-368-1699
Fax: 480-368-1883
Email: barry@cmcaz.com
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8689

PostPosted: Mon Feb 20, 2006 11:20 pm    Post subject: Reply with quote

Hello -
are the Quickbooks file on the target open during replication ?
do the Quickbooks file have security attributes applied on them ?
are they read-only or hidden ?
do they have anything different from the other files that are synchronizing OK ?
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bfivelson



Joined: 16 Oct 2005
Posts: 13

PostPosted: Tue Feb 21, 2006 12:35 am    Post subject: Quickbooks files are Read Only Reply with quote

The quickbooks files are read only

I have verified the security permissions of the account my copping the files via windows

The target is a Snap Server
_________________
Barry Fivelson
Continental Mobile Communications
Director of IT
7845 E. Gelding Dr. Suite 101
Scottsdale, AZ 85260
Phone: 480-368-1699
Fax: 480-368-1883
Email: barry@cmcaz.com
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8689

PostPosted: Tue Feb 21, 2006 2:03 am    Post subject: Reply with quote

The Snap Server should use a Linux based system + Samba. I know of an issue with older versions of SAMBA + the read-only attribute where the timestamp cannot be changed if the file is read-only (this is different from standard Windows). If you remove the read-only attribute from source and target does it work OK ?
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
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