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[VVEngine] - On error show permanent balloon tip

 
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RixNox



Joined: 21 Dec 2013
Posts: 50

PostPosted: Fri Jan 31, 2014 10:14 am    Post subject: [VVEngine] - On error show permanent balloon tip Reply with quote

I think it is extremely useful to enable/add an option to keep the Baloon tip open until user intervention when an error is triggered. What may happen is that the tray icon will not show as red, for example when conflicts occur and manual reconciliation is required.
The lack of the blocked ballon tip or the blue icon may trick users believing no error/conflict occurred; see here:

Users not only are tricked by blue icon; also the profile list page will show a green icon (no problems)

s17.postimg.org/hf6uen3u7/Untitled00.png


Once entered the profile details, an error/conflict is shown
s27.postimg.org/o0kxiygir/Untitled00.png

copy and paste the above URLS to evaluate screenshots (BTW why it is not allowed to post images on the forum?)
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8261

PostPosted: Fri Jan 31, 2014 10:59 pm    Post subject: Reply with quote

Hi, the two images are the same, can you re-post the one showing conflicts please? When conflicts are detected the profile will go in error unless you have selected options not to. thanks

PS images or links unfortunately not allowed to avoid forum's SPAM.
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RixNox



Joined: 21 Dec 2013
Posts: 50

PostPosted: Sun Feb 02, 2014 7:02 pm    Post subject: Reply with quote

Sorry I have lost the link (and the screenshot).... basically the second screenshot was showing the profile's details, where the first three lines with a green icon and the fourth item with red icon, however out of sight when viewing log from the profile's summary (first screenshot).

Conclusion: it can happen that a faulty synchronize will not clearly appear to user within VVEngine's main screen. Hence, users have to regularly (and manually) select the profile's details to ensure no errors occurred.

So back to my initial propose: why not leave the red icon with a balloon tip until user intervention?
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RixNox



Joined: 21 Dec 2013
Posts: 50

PostPosted: Mon Feb 03, 2014 8:16 am    Post subject: Reply with quote

Here the screenshot

s23.postimg.org/esniigsaz/Untitled.png
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8261

PostPosted: Wed Feb 05, 2014 12:40 am    Post subject: Reply with quote

Thanks, it looks like the conflict files were temporary, and there are no conflict files anymore.
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RixNox



Joined: 21 Dec 2013
Posts: 50

PostPosted: Wed Feb 05, 2014 5:13 am    Post subject: Reply with quote

TGRMN Software wrote:
Thanks, it looks like the conflict files were temporary, and there are no conflict files anymore.


Does this mean that after a conflict followed by a successful sync, the conflict will be fixed automatically?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8261

PostPosted: Wed Feb 05, 2014 11:15 pm    Post subject: Reply with quote

Most likely was a conflict with a temp file (e.g. a temp word doc), that got solved by itself. Perform a full comparison to check that there are no conflicts anymore. thanks
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