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size, attribute or timestamp error

 
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theboykidney



Joined: 08 Nov 2011
Posts: 3

PostPosted: Tue Nov 08, 2011 5:15 pm    Post subject: size, attribute or timestamp error Reply with quote

Keep getting this error on some files...

[The size, attributes or timestamp of "\\?\P:\xxx\yyy\zzz" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.

no matter what I do I can't seem to get a complete backup. It's on Replication [update target].

Refreshing as it suggests does nothing.

any tips?

cheers,

tbk.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 7789

PostPosted: Wed Nov 09, 2011 11:57 am    Post subject: Reply with quote

Hi,

in ViceVersa PRO, enable the option "Copy files even if timestamp changes after initial comparison": ViceVersa initially compares source(s) and target(s) and then starts copying/deleting files. If a file has changed its timestamp after the initial comparison, ViceVersa will skip this file because it needs to be re-checked. If you want to force ViceVersa to copy every file (e.g. you are performing a mirror backup of source to target) you should enable this option.

The option is in profile settings -> advanced settings

thanks
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lhayden
Guest





PostPosted: Tue Oct 23, 2012 7:37 pm    Post subject: file skipped during backup Reply with quote

I am having the same issue with a backup job to an EMC file server. I have already tried all the settings suggested by TGRMN support with no change in the symptoms. This only happens on the EMC file server. All the other jobs running to Network Appliance file servers or standard Windows file servers run fine. Has anyone had similar problems with EMC file and attributes changing since comparison?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 7789

PostPosted: Wed Oct 24, 2012 8:19 am    Post subject: Reply with quote

Hi, which version / build of ViceVersa PRO are you using? I think there were improvements made in one of the latest VV 2.5 build, thanks
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lhayden



Joined: 23 Oct 2012
Posts: 3

PostPosted: Fri Nov 09, 2012 10:34 pm    Post subject: Reply with quote

I am using the latest version of ViceVersa, version 2.5 build 2511. I was working with Matt from TGRMN support, but he stopped responding to my emails, so I do not know if he is working on the issue or not. If I had some information about which attributes besides size and timestamp are used to determine if a file changed since comparison, then I would have a better chance of identifying why the EMC file server is the only one having the issue. Can you get that information for me about the attributes compared?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 7789

PostPosted: Mon Nov 12, 2012 12:17 am    Post subject: Reply with quote

Hi, what is your e-mail address, we will write back asap, thanks
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lhayden



Joined: 23 Oct 2012
Posts: 3

PostPosted: Mon Nov 12, 2012 2:33 pm    Post subject: Reply with quote

Hello,

My email address is:
larry.hayden@continental-corporation.com

Thanks
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lhayden



Joined: 23 Oct 2012
Posts: 3

PostPosted: Mon Nov 26, 2012 6:27 pm    Post subject: Reply with quote

Hello,

It has been 2 weeks since I posted my email address. I thought someone was going to write me ASAP....
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 7789

PostPosted: Tue Nov 27, 2012 1:16 pm    Post subject: Reply with quote

Hello, sent e-mail, sorry for delay. We will need to check the profile log, thanks
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