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Network Errors

 
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FINGFISH
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PostPosted: Sat Jun 13, 2009 3:07 pm    Post subject: Network Errors Reply with quote

We have used ViceVersa for a very long time, and recently started using VVEngine as a service. We VERY FREQUENTLY encounter overnight runs aborted by "network accessibility" issues.

Whatever the momentary "accessibility" issue is, it is not detected by any of our other applications. It appears that this version is much more sensitive to network interruptions and has little or no recovery or restart built into it. Aborting the run for such a minor occurance without seriously trying to deal with the issue is pretty lame. In all other respects this package seems to be pretty sophisticated.

Is there some kind of option or alternative we are missing??
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TGRMN Software
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PostPosted: Sun Jun 14, 2009 6:33 am    Post subject: Reply with quote

Hello
what error message is VV giving?
thanks
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FINGFISH
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PostPosted: Mon Jun 15, 2009 6:58 pm    Post subject: Reply with quote

Excerpt from log ...
==============================================
2009-06-15 02:22:36 : Copying file C:\JTSReplica\JTSPhotos\Travel\Travel-Ken\1984-06-UKSweden\H84-65-TrollhattenLocks.jpg <to> L:\JTSReplica\JTSPhotos\Travel\Travel-Ken\1984-06-UKSweden\H84-65-TrollhattenLocks.jpg (165.40KB) [OK].

2009-06-15 02:22:39 : Copying file C:\JTSReplica\JTSPhotos\Travel\Travel-Ken\1984-06-UKSweden\H84-73-Stockholm.jpg <to> L:\JTSReplica\JTSPhotos\Travel\Travel-Ken\1984-06-UKSweden\H84-73-Stockholm.jpg (82.01KB) [Can not write data. The specified network name is no longer available.] [ERROR].

2009-06-15 02:22:43 : Copying file C:\JTSReplica\JTSPhotos\Travel\Travel-Ken\1984-06-UKSweden\H84-74-Stockholm.jpg <to> L:\JTSReplica\JTSPhotos\Travel\Travel-Ken\1984-06-UKSweden\H84-74-Stockholm.jpg (127.76KB) [OK].
==============================================

Files #1 and #3 where copied and #2 was not. This all happened in the space of about 6 seconds. The network name was obviously avaliable by the time it got to #3.

Ken
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CS-guest
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PostPosted: Tue Aug 18, 2009 3:01 am    Post subject: Reply with quote

Was this problem ever resolved? I was looking for a Windows alternative to rsync (using DeltaCopy has a bug in it) and need a more stable program to mirror data from one server to backup server...

Thx.
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TGRMN Software
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PostPosted: Tue Aug 18, 2009 5:31 am    Post subject: Reply with quote

Hi

are you experiencing the same issue over the network?

thanks
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CS-Guest
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PostPosted: Tue Aug 18, 2009 10:10 pm    Post subject: Reply with quote

No, I don't have your product. I'm looking to replace rsync program (deltacopy) with a better one and came across your product. However, after reading this forum entry, I'm concerned that there is a problem with your program... And I'm asking if it was fixed....

Thx.
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TGRMN Software
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PostPosted: Wed Aug 19, 2009 12:44 am    Post subject: Reply with quote

Thanks, the issue here is that if the network connection is lost, while a file is copying, that file is skipped, and then the next one is copied when the connection is back. We plan to add more redundancy in the future, e.g. you would be able to specify to pause on network error and retry later on. This is not something that happens frequently if you have a good connection, but it's an option that could be useful when network connections are not stable. thanks
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TGRMN Software
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PostPosted: Mon Nov 16, 2015 6:49 am    Post subject: Reply with quote

BTW there are 2 new options in ViceVersa PRO 2.5 build 2516 (or newer): set how many times to retry on network error during folder scanning and how long to pause for before retrying.

See: http://www.tgrmn.com/web/forum/viewtopict4924.htm
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