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FAQ
 Can I Use ViceVersa to Backup ACT! Files?
 Can I Use ViceVersa to Copy Files That Are 'In-Use', Such as PST Files and Databases?
 Can ViceVersa Be Set Up for Scheduling?
 Does ViceVersa Handle Path Names Longer Than 259 Characters?
 Does ViceVersa Synchronize Outlook Files (.PST)?
 Does ViceVersa Work on Windows 2003 Server?
 Does ViceVersa Work with CD-R/CD-RW/DVD-RW Drives?
 How Do I Connect Two Computers to Exchange, Synchronize, Backup and Replicate Files? (No Network or Internet File Sharing)
 How Does ViceVersa Know Which Files Are Newer and Which Files Are Older?
 How Does ViceVersa Work?
 I Get "Exit Code 2, the system cannot find the path specified" When Running ViceVersa from VVScheduler. Why?
 Sometimes Windows Assigns Different Drive Letters to My USB Devices. How Do I Instruct Windows To Always Assign the Same Drive Letter?
 What Are the Main Differences Between ViceVersa PRO and ViceVersa PLUS?
 What Happens If the Connection Drops During Synchronization, Backup or Replication?
 What is a File Conflict?
 What is the Difference Between One-Way and Two-Way Synchronization?
 Which Operating Systems Are Supported by ViceVersa?
 Why Outlook OST files do not copy on Windows Vista, when using VSS Volume Shadow Copies?
 Will ViceVersa Work Over Any Connection Between Two Computers?
 Windows 64-bit Support
 [VVLauncher] Installing VVLauncher as a Service, I Get the Error that VVLauncher Cannot Access a Network Drive. Why?
 [VVLauncher] Why Do I Get a 'Cannot Monitor Folder' Error When Running VVLauncher as a Service?


FAQ


Can I Use ViceVersa to Backup ACT! Files?

Yes.

Starting with ViceVersa PRO version 2, the Volume Shadow Service is used to copy files and databases while they are in-use or locked. See http://www.tgrmn.com/web/kb/item33.htm for more information.



Can I Use ViceVersa to Copy Files That Are 'In-Use', Such as PST Files and Databases?

Yes.

Starting with ViceVersa PRO version 2, the Volume Shadow Service is used to copy files and databases while they are in-use or locked. See http://www.tgrmn.com/web/kb/item33.htm for more information.



Can ViceVersa Be Set Up for Scheduling?

Yes, you can set up automatic file synchronization, file replication or file backup, using one of the following tools:

1) Use the Windows Task Scheduler and the ViceVersa Command Line (ViceVersa PRO and PLUS). Command line options for ViceVersa are documented in the help file.

2) Use VVScheduler (ViceVersa PRO). VVScheduler is included in the ViceVersa PRO download and can be accessed from the 'Tools' menu. VVScheduler can schedule multiple profiles to run periodically at a certain time.

3) Use VVLauncher (ViceVersa PRO). VVLauncher is included in the ViceVersa PRO download. VVLauncher can schedule one profile at a time and can run it as soon as file changes are detected in folders.

4) Use VVEngine   (ViceVersa PRO). VVEngine is our most advanced scheduling tool for ViceVersa PRO, available as a separate download. With VVEngine you can manage multiple profiles using the Internet Browser; organize profiles into categories; set profiles to run every X minutes, every X hours, every X days; set your profiles to run at startup or as soon as file changes are detected; detect external drives and network connections, re-run profiles on error and much more ... 
Click Here for more information on VVEngine 

See the different tools' capabilities in the Scheduling Comparison Chart



Does ViceVersa Handle Path Names Longer Than 259 Characters?

It is quite rare to exceed 259 characters for a file path name. If that is needed, ViceVersa PRO 2 now supports long path names exceeding 259 chars.

To enable this in a specific folder use the prefix "\\?\".
For example, to allow paths longer than 259 characters in c:\folder\backup\ use \\?\c:\folder\backup\ as source (or target, or archive folder) in ViceVersa PRO.
Using "\\?\" permits a maximum path length of approximately 32,000 characters composed of components up to 255 characters in length.

To specify a UNC path, use the "\\?\UNC\" prefix.
For example, "\\?\UNC\<server>\<share>".



Does ViceVersa Synchronize Outlook Files (.PST)?

ViceVersa treats Outlook Files (.PST) as any other file. 

When synchronization is activated, ViceVersa overwrites the older PST file with the newer PST file, based on the files' timestamps.
If changes have occurred in both PST files since the last synchronization (e.g. you have worked on both computers where Outlook is used, without synchronizing first), then a conflict is reported.
The conflict pair needs to be resolved manually, i.e. you need to decide which file to keep.

Please note: ViceVersa does not synchronize individual Outlook e-mails, contacts, appointments.



Does ViceVersa Work on Windows 2003 Server?

Yes. ViceVersa PRO is designed to run on Windows 2003 Server (and on Windows 2000 Server).

ViceVersa PRO can be setup to run continuously as a Windows Service using the VVLauncher tool (included in the ViceVersa PRO download) or using our most advanced scheduling tool VVEngine

ViceVersa PRO supports also the 64-bit version of Windows 2003 Server: more info



Does ViceVersa Work with CD-R/CD-RW/DVD-RW Drives?

Yes, ViceVersa works with CD/DVD Recordable/ReWritable drives (CD-R/CD-RW/DVD-RW) if a proper device driver is installed and configured with your drive. The driver should make the CD/DVD behave like a large floppy disk. Nero InCD (part of Nero 6 or later) and Roxio DirectCD (part of Easy Media Creator) are two products that work with various CD/DVD drives and makes them look like large floppy disks. Check with your CD/DVD documentation.
One simple test to see if ViceVersa will work with your drive is to see if you can copy files from your hard disk to the drive using Windows Explorer. If Windows Explorer can copy files to the drive ViceVersa can too.

Note on Windows XP: Windows XP includes a "lite" version of Adaptec/Roxio's Easy CD and it does not make the CD-R/RW/DVD-RW look like a hard disk. You will need to install a packet writing software such as Roxio's DirectCD for Windows XP. DirectCD is included with Easy Media Creator for Windows XP. DirectCD allows your drive to appear just like any other drive volume. In other words, your CD-R/RW/DVD-RW drive handles files just like a hard disk or floppy disk. Once you have Direct CD installed on your system, you can drag and drop files to the CD/DVD as well as use ViceVersa to backup your files to the CD-R/RW/DVD drives.



How Do I Connect Two Computers to Exchange, Synchronize, Backup and Replicate Files? (No Network or Internet File Sharing)

Please refer to the following article at http://www.ezlan.net/direct.html

www.ezlan.net has lots of useful information regarding HOME and SOHO networking issues. TGRMN Software highly recommends ezlan.net.



How Does ViceVersa Know Which Files Are Newer and Which Files Are Older?

ViceVersa uses the timestamp that Windows assigns to every file.

To identify file conflicts, i.e. files that have changed both in source and in target, and to keep track of file deletions, ViceVersa PRO uses a tracking database.



How Does ViceVersa Work?

Every time you run a project/profile, ViceVersa compares the files in source and in target to see if they have changed.
By using the file timestamp assigned by Windows, ViceVersa determines which files are identical, which files have changed and which files have been added or deleted.
Then, based on the execution method you specify, ViceVersa will copy and delete files as required.
For example, you can specify Synchronization or Backup or Replication as execution method. ViceVersa will save you time and network usage by only copying files when necessary.

ViceVersa powerful preview feature shows you exactly what is going to happen before any files are touched. Preview even gives you the possibility to copy/delete individual files and to reconcile file conflicts.

ViceVersa PRO can also be scheduled using VVScheduler or run at Windows' start-up, shut-down or as soon file changes are detected using VVLauncher (included in the ViceVersa PRO download).

See List of ViceVersa PRO and PLUS features



I Get "Exit Code 2, the system cannot find the path specified" When Running ViceVersa from VVScheduler. Why?

This error does not happen when you run ViceVersa manually by clicking on "Compare".

This can occur if you are working with a mapped network drive. Drive mappings may not be available when a scheduled task runs even if you set up the task to log in with your user name and password.

Solution:
- Set up the folders as UNC paths rather than mapped drive letters (eg \\server\share\) .



Sometimes Windows Assigns Different Drive Letters to My USB Devices. How Do I Instruct Windows To Always Assign the Same Drive Letter?

  • Insert the USB drive.
  • Go to Control Panel ->Administrative Tools -> Computer Management.
  • Select Disk Management.
  • Select the drive you just inserted and right-click.
  • From the context menu that appears, select the option to change the drive letter.
  • In the "Change Drive Letter" dialog, select an available letter for the drive. From now on, every time you insert the USB drive, Windows will assign the same drive letter you specified.



What Are the Main Differences Between ViceVersa PRO and ViceVersa PLUS?

See Product Comparison Chart



What Happens If the Connection Drops During Synchronization, Backup or Replication?

When ViceVersa overwrites an older file with a newer file, first it copies the new file to a temporary file in the destination folder. Only after the copy operation completes successfully, ViceVersa replaces the older file with the temporary file. So, in case of a connection failure only the temporary file is affected. Just run ViceVersa again when the connection is restored, the temporary file will be removed.



What is a File Conflict?

During file synchronization a file conflict occurs when a file has changed in both locations (source and target) since the last sync, making it difficult to determine which version should be left unchanged and which version should be updated.

For example, if you've changed a document on your desktop computer since the last synchronization and also made a different change to the same document on your laptop, a file conflict will occur.

ViceVersa PRO (ViceVersa Plus does not track file conflicts) will mark file conflicts in the comparison window with a ** in front of the name and will also report conflicts in the log file and the scheduler, so that you can decide which version you want to keep and which version you want to update.



What is the Difference Between One-Way and Two-Way Synchronization?

In one-way sync, files are copied only from a primary location (source) to a secondary location (target) in one direction, but no files are ever copied back to the primary location. Replication and Backup (=Mirroring) are one-way sync methods in ViceVersa.

In two-way sync, ViceVersa copies files in both directions, keeping the two locations in sync with each other. Synchronization and Consolidation are two-way sync methods in ViceVersa.

You might set up a one-way sync to backup your files to the network, for example, where ViceVersa will copy every new files from your computer to the network but never to copy files in the other direction (from the network to your computer). When files are deleted from your computer they are also deleted from the network.

You might set up a two-way sync between a desktop and a laptop computer, for example, where ViceVersa will copy the newest version of any file it finds to the other location, overwriting any older versions of the same file. This is a good way to sync if you work with the same files on both computers and want to make sure you always have the most recent version of every file you have worked on, no matter which computer you are using.

During a two-way sync, ViceVersa will alert you whenever it finds a conflict, which typically occurs when a file has changed in both locations since the last sync. Rather than overwrite either of the files that have been updated since the last sync, ViceVersa will show the conflict and you can decide which version to keep.



Which Operating Systems Are Supported by ViceVersa?

  • Windows XP (32-bit and 64-bit*)
  • Windows Server 2003 (ViceVersa PRO 2 only. 32-bit and 64-bit*)
  • Windows Vista (ViceVersa PRO 2 only. 32-bit and 64-bit*)
  • Windows 2000
  • Windows Server 2000 (ViceVersa PRO 2 only)
  • Windows NT 4.0
  • Windows Me
  • Windows 98
  • Windows 95

* The special ViceVersa PRO 2 installer for Windows 64-bit can be downloaded from here: http://www.tgrmn.com/web/kb/item74.htm

For other operating systems such as Unix, Linux or Netware, as long as the machines running these platforms are visible to the Windows machine, ViceVersa can synchronize and replicate files.

ViceVersa must run on one of the supported operating systems listed above.



Why Outlook OST files do not copy on Windows Vista, when using VSS Volume Shadow Copies?

When using VSS Volume Shadow Copies in Vista, ViceVersa PRO gives this error message if you try to copy an Outlook OST file:

"Can not open outlook.ost. The file could not be located."

This is by design in Windows Vista. Windows Vista Volume Shadow Copies do not include Outlook OST files.
The following is Microsoft explanation of this design decision:

<< Maintaining changes to .ost files within shadow copies is expensive in terms of space and I/O activity. The performance impact doesn’t occur during the image backup itself--the only extra work at backup time is backing up the .ost file as part of the image. Instead, the performance impact occurs during the ongoing, everyday I/O to the .ost file when Outlook is running. If the .ost changes were kept in shadow copies, then every time Outlook writes to the .ost file, the result is a copy-on-write I/O hit (2 writes, 1 read). Although we have worked to reduce the impact of copy-on-writes on shadow copies,  a heavily churned file like an .ost file could still cause problems. For these reasons, and the fact that .ost files can be regenerated, we chose to delete .ost files from the shadow copy before the image is created.

Even if the performance issues didn’t exist, there are situations where Exchange will, after an .ost is restored, detect a “future” version of the .ost file and force you to delete and then regenerate the local .ost file. Therefore, it’s still preferable to regenerate an .ost file instead of restoring it. >>

Hence, OST files cannot be copied with ViceVersa PRO using VSS Volume Shadow Copies, on Windows Vista.

To prevent ViceVersa PRO from reporting this error with OST files and VSS, exclude the OST file from the profile. Add an exclude file filter to exclude the file "outlook.ost", under profile settings -> file filters.



Will ViceVersa Work Over Any Connection Between Two Computers?

Yes, when you can "see" the source and target folders using Windows Explorer and you can manually copy/move/delete files between the two machines. ViceVersa will have no problem in synchronizing or mirroring the folders. The type of connection is not important. This includes connections such as LAN, WAN, VPN, Bluetooth and also storage media such as external Hard Disks, Network Disks, USB Disks, Zip Drives, USB Keys, CD-R, CD-RW, DVD, etc.



Windows 64-bit Support

ViceVersa PRO 2 is available as a 64-bit application for 64-bit Windows, specifically for

  • Windows Vista 64-bit
  • Windows Server 2003 64-bit
  • Windows XP 64-bit

The special installer for ViceVersa PRO 2 64-bit can be downloaded here: http://www.tgrmn.com/web/downloads/vvpro64.exe
This is the same version (and build number) as the 32-bit version (ViceVersa PRO 2 Build 2014)

Note: The VVEngine add-on is only available as a 32-bit application, but it is fully compatible and tested on Windows 64-bit and it works with both ViceVersa PRO 32-bit and 64-bit  More info on VVEngine



[VVLauncher] Installing VVLauncher as a Service, I Get the Error that VVLauncher Cannot Access a Network Drive. Why?

By default the VVLauncher service is installed under the LocalSystem account. The LocalSystem account does NOT have access to network drives. To access the network you need to run the VVLauncher service under a user account which has access to the network drive.

  • Open the Control Panel
  • On Windows NT, click Services. On Windows 2000/2003/XP click Administration Tools -> Sevices
  • Locate the service named VVLauncher
  • Double click on it or click the button "Properties"
  • Select the tab "Log In As" (this can have an other caption depending on the Windows version)
  • Enter the user account and password.
  • Click OK.
  • Restart the VVLauncher service.

Note: Do not use mapped drives to access the network. Instead use UNC paths ( eg \\server\share\ ). Services do not recognize mapped drives.



[VVLauncher] Why Do I Get a 'Cannot Monitor Folder' Error When Running VVLauncher as a Service?

You are probably running the VVLauncher service under the "Local System" account. The "Local System" account does not have access to network resources. This is causing the error. 
To solve this,
run the service under a user account which has access to the network share (you will need to specify proper user name and password).


  
  
 A printable version of the entire ViceVersa FAQ and Knowledge Base is also available.

 For further queries, please contact us by E-Mail at support@tgrmn.com.