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Access denied on open NAS
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Tobanauli
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PostPosted: Thu Apr 20, 2006 3:59 pm    Post subject: Access denied on open NAS Reply with quote
I tried to backup (sync) all my files on My Documents to a NAS using the viceversa. The NAS drive was mapped as Z (\\storage\public) and there is no security was setup. Basically, everybody can access the public storage. I can access Z drive using explorer and do everything to the files with no access restriction. The comparison worked well. But when I ran the synchronization, the “cannot write to Z:\........ , access denied” poped up and I have to cancel the process. I tried to use the UNC instead of mapped drive, but still have the same problem. I tried other synchronization like AJSyncronizer, SyncToy and LiveCopy, and they work fine. But they do not have the feature that the viceversa pro offered. Is there anything I can do to have this access denied problem fix? Question
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Thu Apr 20, 2006 10:58 pm    Post subject: Reply with quote
Hi, what NAS brand/model are you using ? Which ViceVersa version / build ? (see help->about) thanks
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tobanauli
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PostPosted: Fri Apr 21, 2006 3:16 am    Post subject: Reply with quote
I'm using Tritton NAS with NetHDD006-1013 firmware version. The vv is the Pro2 built 2010.
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Dan
Guest
PostPosted: Tue May 02, 2006 2:19 am    Post subject: I am using the same NAS and am getting the same error Reply with quote
I recently purchased the same NAS "Tritton". I've been using ViceVersa for years and would like to resolve this issue. If needed I'd rather get a compable NAS, instead of ditching ViceVersa. Please help!
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TGRMN Software
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PostPosted: Tue May 02, 2006 5:53 am    Post subject: Reply with quote
Are you also using the latest VV PRO build 2010?
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Dan
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PostPosted: Wed May 03, 2006 12:18 am    Post subject: Tritton NAS Reply with quote
Yes, I am using the most current build VV PRO build 2010. In addition I am using the same firmware version (Tritton NAS with NetHDD006-1013 firmware version) for the NAS. I can supply any further information that may be helpful.
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TGRMN Software
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PostPosted: Thu May 04, 2006 1:51 am    Post subject: Reply with quote
Can you please post the log file so we can check the exact error message text. I think the only way to solve this will be to create a special debugging version of ViceVersa to see exactly at which point this NAS and VV become incompatible. Are you willing to run this special version?

thanks
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Dan
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PostPosted: Thu May 04, 2006 3:12 am    Post subject: Log as requested Reply with quote
Yes, I would be willing to run the special version. I played with this a little more and noticed that subfolders are working fine, but actual files are not. I have created a sample folder with typical files (excel, word and text) and one subfolder to help. I'm sure you already assumed this, but my source drive is NTFS and the target is FAT32, incase you need that information. Thanks for the continued support.

rdmbulk@comcast.net

Here is the log:


2006-05-03 21:04:13 :
2006-05-03 21:04:13 : -
2006-05-03 21:04:13 : ************************************************************
2006-05-03 21:04:13 : Profile Started.
2006-05-03 21:04:13 : ************************************************************
2006-05-03 21:04:13 : Version: ViceVersa PRO 2 Build 2010 (SN30)
2006-05-03 21:04:13 : Command Line: "C:\Program Files\ViceVersa Pro 2\ViceVersa.exe"
2006-05-03 21:04:13 : System: Windows XP (Professional), (Terminal Services in Remote Admin Mode), (Multiprocessor Free), (x86-32 Processor) v5.1 Build:2600 Service Pack:2
2006-05-03 21:04:13 : User: Dave
2006-05-03 21:04:13 : Computer: office
2006-05-03 21:04:13 : **** Profile: C:\Documents and Settings\Dave\My Documents\ViceVersa PRO 2\profile2 uwmag.fsf
2006-05-03 21:04:13 : **** - Folders -
2006-05-03 21:04:13 : **** Source: "C:\Documents and Settings\Dave\My Documents\VV test folder\"
2006-05-03 21:04:13 : **** Target: "\\Storage-27a5\PUBLIC\"
2006-05-03 21:04:13 : **** Include Subfolders: Yes
2006-05-03 21:04:13 : **** Create sources/targets that do not exist
2006-05-03 21:04:13 : **** Network: connect using default user's credentials
2006-05-03 21:04:13 : **** - Comparison Settings -
2006-05-03 21:04:13 : **** Comparison Type: Size and Timestamp
2006-05-03 21:04:13 : **** Ignore 2 seconds difference
2006-05-03 21:04:13 : **** Ignore 1 hour difference
2006-05-03 21:04:13 : **** - Execution Settings -
2006-05-03 21:04:13 : **** Method: Backup (Mirror Source to Target)
2006-05-03 21:04:13 : **** Log File: "C:\Documents and Settings\Dave\My Documents\ViceVersa PRO 2\log1.log" (max 2000 KB)
2006-05-03 21:04:13 : **** No archive for deleted/replaced source files
2006-05-03 21:04:13 : **** No archive for deleted/replaced target files
2006-05-03 21:04:13 : Connecting to \\Storage-27a5\PUBLIC ... Connected.
2006-05-03 21:04:14 : Checking source C:\Documents and Settings\Dave\My Documents\VV test folder\ ...
2006-05-03 21:04:14 : Checking target \\Storage-27a5\PUBLIC\ ...
2006-05-03 21:04:14 : Comparing ...
2006-05-03 21:04:14 : Comparing done.
2006-05-03 21:04:14 : - Status Summary -
2006-05-03 21:04:14 : - Total Files - Source: 4 (37.01KB) - Target: 0 (0)
2006-05-03 21:04:14 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2006-05-03 21:04:14 : - Matched Files - Source: 0 (0) - Target: 0 (0)
2006-05-03 21:04:14 : - Single Files - Source: 4 (37.01KB) - Target: 0 (0)
2006-05-03 21:04:14 : - Newer Files - Source: 0 (0) - Target: 0 (0)
2006-05-03 21:04:14 : - Older Files - Source: 0 (0) - Target: 0 (0)
2006-05-03 21:04:14 : - Total Subfolders - Source: 1 - Target: 0
2006-05-03 21:04:14 : - Excluded Subfolders - Source: 0 - Target: 0
2006-05-03 21:04:14 : - Matched Subfolders - Source: 0 - Target: 0
2006-05-03 21:04:14 : - Single Subfolders - Source: 1 - Target: 0
2006-05-03 21:04:19 :
2006-05-03 21:04:19 : ---- Start Execution ----
2006-05-03 21:04:19 : ---- Backup (Mirror Source to Target) (Source: C:\Documents and Settings\Dave\My Documents\VV test folder\ Target: \\Storage-27a5\PUBLIC\) ----
2006-05-03 21:04:19 : ---- Start copying ----
2006-05-03 21:04:19 : -- Copying to target...
2006-05-03 21:04:19 : Copying file C:\Documents and Settings\Dave\My Documents\VV test folder\Excel file.xls <to> \\Storage-27a5\PUBLIC\Excel file.xls (13.50KB) [Can not create or replace "\\Storage-27a5\PUBLIC\Excel file.xls". Network access is denied.] [ERROR].
2006-05-03 21:04:20 : Copying file C:\Documents and Settings\Dave\My Documents\VV test folder\Text File.txt <to> \\Storage-27a5\PUBLIC\Text File.txt (5B) [Can not create or replace "\\Storage-27a5\PUBLIC\Text File.txt". Network access is denied.] [ERROR].
2006-05-03 21:04:20 : Copying file C:\Documents and Settings\Dave\My Documents\VV test folder\Word file.doc <to> \\Storage-27a5\PUBLIC\Word file.doc (23.50KB) [Can not create or replace "\\Storage-27a5\PUBLIC\Word file.doc". Network access is denied.] [ERROR].
2006-05-03 21:04:20 : Copying folder C:\Documents and Settings\Dave\My Documents\VV test folder\Test subfolder\ [OK].
2006-05-03 21:04:20 : Copying file C:\Documents and Settings\Dave\My Documents\VV test folder\Test subfolder\Text file in subfolder.txt <to> \\Storage-27a5\PUBLIC\Test subfolder\Text file in subfolder.txt (6B) [Can not create or replace "\\Storage-27a5\PUBLIC\Test subfolder\Text file in subfolder.txt". Network access is denied.] [ERROR].
2006-05-03 21:04:20 : -- Done: 1 (0) Err: 4 (37.01KB) Skipped: 0 (0) Tot: 5 (37.01KB) --
2006-05-03 21:04:20 : -- Average Transfer Rate: 0/Sec -- Elapsed Time: 0 sec
2006-05-03 21:04:23 : Re-comparing ...
2006-05-03 21:04:23 : ---- Copying finished ----
2006-05-03 21:04:23 : ---- End ----
2006-05-03 21:04:23 : - Execution Summary -
2006-05-03 21:04:23 : - Added Files - Source: 0 (0) - Target: 0 (0)
2006-05-03 21:04:23 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2006-05-03 21:04:23 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2006-05-03 21:04:23 : -- Errors (Adding) - Source: 0 (0) - Target: 4 (37.01KB) [ERROR]
2006-05-03 21:04:23 : - Added Subfolders - Source: 0 - Target: 1
2006-05-03 21:04:23 : - Deleted Subfolders - Source: 0 - Target: 0
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Tobanauli
Guest
PostPosted: Wed May 10, 2006 3:06 pm    Post subject: Reply with quote
Can I assume that vv won’t work with Tritton nas? Or the support people are still trying to figure out the cause of the incompatibility?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8684
PostPosted: Thu May 11, 2006 12:31 am    Post subject: Reply with quote
Does it work with ViceVersa PLUS?
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Dan
Guest
PostPosted: Thu May 11, 2006 1:20 am    Post subject: VV Plus Reply with quote
TGRMN support,

VV Plus WORKS. I just ran various different situations and all seemed to work fine. Since I've been using plus for many years now I will be able to get by with what I need for now, but I would still like to use the features in VV Pro. Specifically, I would like to be able to run shadow copies and multiple sources/targets. Also I would like to run VV as a service can I do this?

Again thanks for the support.

Dan
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Dan
Guest
PostPosted: Mon May 22, 2006 7:28 pm    Post subject: Status on Tritton NAS and VV Pro Reply with quote
I was wondering if there were any updates to the conflict between the Tritton NAS and VV Pro. I was hoping that since we determined that VV plus works and VV pro does not, that a solution was in sight.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8684
PostPosted: Mon May 22, 2006 11:34 pm    Post subject: Reply with quote
We are running behind, sorry, but we will compare the PLUS and PRO code and see if we can find the exact point where PRO and the Tritton NAS become not compatible... then we will create a special test version of VV PRO and send it to your e-mail to test. thanks
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Guest
PostPosted: Wed Jul 19, 2006 4:20 am    Post subject: Fixed permissions problem Reply with quote
I fixed mine by reverting to an older firmware version. You can get it at http://support.trittontechnologies.com/downloads/NSSxxx/Archive/5-0607.bin
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Guest
Guest
PostPosted: Wed Jul 19, 2006 10:47 am    Post subject: Reply with quote
Thanks, so the latest VV PRO 2 works with the older version of the firmware but not with the new firmware?
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