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ViceVersa Pro 2.5 has stopped working

 
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stewartlgl



Joined: 06 Aug 2009
Posts: 7
PostPosted: Mon Oct 06, 2014 2:57 am    Post subject: ViceVersa Pro 2.5 has stopped working Reply with quote
the program has begun crashing repeatedly. here is the crash info. any ideas? thanks.
Problem Event Name: APPCRASH
Application Name: viceversa.exe
Application Version: 2.5.1.3
Application Timestamp: 52773dc6
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 531599f6
Exception Code: e06d7363
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 4a5d
Additional Information 2: 4a5d030764bb7dd5fcbec8e2ae9aeae8
Additional Information 3: 5f96
Additional Information 4: 5f96957c6ace90eb5275730a134afff5
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8682
PostPosted: Thu Oct 09, 2014 12:17 am    Post subject: Reply with quote
Hi, can you send the files ViceVersa.dmp and ViceVersa.rpt to support @ tgrmn. com please? thanks
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stewartlgl



Joined: 06 Aug 2009
Posts: 7
PostPosted: Mon Oct 13, 2014 2:46 am    Post subject: Your Request for RPT and DMP files Reply with quote
Both files are empty, but say they were created today
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8682
PostPosted: Tue Oct 14, 2014 11:31 pm    Post subject: Reply with quote
thanks, at what point does ViceVersa crash? Which Windows version are you running? Can you post the profile log please showing the crash (profile settings -> execution) thanks
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Shoe123



Joined: 22 Nov 2014
Posts: 1
PostPosted: Sat Nov 22, 2014 7:40 am    Post subject: Reply with quote
Locale ID: 1033
Additional Information 1: 4a5d
Additional Information 2: 4a5d030764bb7dd5fcbec8e2ae9aeae8
Additional Information 3: 5f96
Additional Information 4: 5f96957c6ace90eb5275730a134afff5

Missing IP Adresses please be wrote it....


Get
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Pronost2
Guest
PostPosted: Wed Nov 09, 2016 7:01 pm    Post subject: My fix for hte kernelbase.dll error. Reply with quote
My VV Pro 2.5 crash with the kernelbase.dll was actually due to the VV Pro log file being 2gb in size. Deleted file and started/executed VV Pro just fine now.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8682
PostPosted: Thu Nov 10, 2016 12:58 am    Post subject: Reply with quote
Hi, thanks for the report, on which version of Windows are you running ViceVersa? 32-bit or 64-bit ? thanks!
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