Can not open "\\?\GLOBALROOT\Device\HarddiskVolumeShado

[FLENNY]

Hey!

I use the latest trial edition of viceversa pro on a windows home server (server 2003)

the software has some nice features i want to use in the future. but there is one problem:

i created a new backup profile to backup the files on the local drive d: to a network drive w:! I wanna use the vss-feature because there are databases and subversion repositories to be backuped.

if i execute the backup i get the following error-message:
---- Start copying ----
-- Copying to target...
Initializing Volume Shadow Copy DLL ...
Creating Volume Shadow Copy for D: ... Done. Volume Shadow Copy is at \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy145
Copying file D:\shares\Benutzer\***\***\***\***\***.*** <to> W:\***\***\***\***\***\***.*** (34.50KB) [Can not open "\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy145\shares\***\***\***\***\***\***.***".] [ERROR].

i get the same error message with a different backupsoftware too!
interesting: i have no problems to access the shadow copies from the clients

can anyone help me? i quess the problem is the vss itselfs and not the viceversa sw! i already checked the eventlog. but there is no entry. also in the viceversa log there are no additionals information.

thanks
flenny

[TGRMN Software]

Hello

Did you replace the real file name with * characters?

Asking becuase * is an invalid character for a file name: it should not exist on Windows file systems and it is not allowed.

thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[flenny]

Hi

[maxtacchetti]

I have the same problem

[alfa]

is there a solution?

I have the same problem and i'm not able to solve it.

[TGRMN Software]

Hello
please send profile logs ( a profile log file can be set in profile settings -> execution ) to us at support@tgrmn.com
thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com