Access Denied Problem :: Hidden File Attribute

nmartin · Joined: 10 Jul 2007 Posts: 10 Location: London

I am having a problem running a Backup (Mirror Source to Target) script with Vice Versa Pro 2 (Build 2014).

It's quite a large backup and all works fine with the following exceptions...

Part of the data set includes Visual Studio solution files, some of which are attributed with 'Hidden, Archive'. When the backup runs I get the following error:

2007-07-09 22:03:43:
Copying file \\Workstation01\...\WebManagementStudio.suo <to>
E:\...\WebManagementStudio.suo (13.00KB) (Overwriting) ...
[Can not create or replace "E:\...\WebManagementStudio.suo". Access is denied.]
[ERROR].

I am assuming this is due to the 'hidden' attribute on the backup media (but could be wrong!) as if I format the tape, the first backup is successful, i.e. without error.

The Profile Settings are set to "No overwrite / read-only / error confirmations"

Assuming the hidden attribute is the cause of the problem, is there anyway I can coerce the backup without having to reset the attributes on the target drive?
_________________
Neil.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Hi, what tape drive are you using? Are you mapping the tape drive to a drive letter? Indeed it looks like the medium does not allow overwriting the target files if they are hidden. Maybe you could run a script and use the command attrib to remove the hidden attribute from the target files after backup has run?
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

nmartin · Joined: 10 Jul 2007 Posts: 10 Location: London

I'm using an IOMEGA 35GB Rev Drive.

Thinking about this, I'm pretty sure this problem has only been apparent since upgrading from the previous version of Vice Versa.
_________________
Neil.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

If you want I can send you a special version to further debug this issue. Which version did you upgrade from? Are you using the latest build VV PRO 2 build 2014, thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

nmartin · Joined: 10 Jul 2007 Posts: 10 Location: London

Not 100% sure of the previous version, but I purchased on the 19th January 2007 with the product code: 1696vvpro2 - hope that means something...

Current version is build 2014.

Yes, please send debug version. Vice Versa PRO is the best product of used by far and whilst this isn't a major issue it would be good to resolve if possible.

Thanks for your help.
_________________
Neil.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Can you please send your registration text and name to support@tgrmn.com
thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

nmartin · Joined: 10 Jul 2007 Posts: 10 Location: London

Did you receive user information OK?
_________________
Neil.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Hello, if you remove the hidden attribute from the file "E:\...\WebManagementStudio.suo" does it work ok? Can you please test if the Hidden attribute is causing the issue? thank you
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

nmartin · Joined: 10 Jul 2007 Posts: 10 Location: London

Yes, if I run...

attrib -H E:\*.* /S

against the Rev drive the backup runs with out error.
_________________
Neil.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Hi, I think a solution could be to have an option in VV not to copy the hidden attribute (or other attributes). Currently it is not possible, sorry.
By the way, if you overwrite a hidden file on the target, but using Windows Explorer, does it work ok?
I wonder which API is failing in VV.
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com