Failed starting VVEngine, see VVEngine.Log

cbugge · Joined: 06 Jul 2007 Posts: 3

Hi
I was working with VVEngine for a couple of weeks.
Today after restarting the PC I get this message
when clicking on VVEngineHome:

Failed starting VVEngine, see VVEngine.Log

I don't find this log file. Where should it be.
I remove VVEngine and installed it again.
No change.

Thanks for your help.

Christian

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Hi,

The file VVEngine.log is under

C:\Documents and Settings\<user>\Application Data\VVEngine\

If you post the log here we can work out what the problem is.

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

Guest · Posted: Mon Jul 09, 2007 5:36 am Post subject:

Hallo
this is a small part of the log file telling the XML file is not good:

07/06/2007 13:18:06 [4291843.689-PID:3344-05040] **** Shutting down VVEngine ****
07/06/2007 13:18:06 [4291843.689-PID:3344-05040] **** Exiting VVEngine ****
07/06/2007 13:18:25 [4291863.455-PID:6012-06040]
07/06/2007 13:18:25 [4291863.455-PID:6012-06040] *************************************
07/06/2007 13:18:25 [4291863.455-PID:6012-06040] **** Starting VVEngine ****
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] Version: VVEngine 1.1 (SN5)
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] Command Line: c:\programme\vvengine\vvengine.exe
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] System: Windows XP (Professional), (Terminal Services in Remote Admin Mode), (Multiprocessor Free), (x86-32 Processor) v5.1 Build:2600 Service Pack:2
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] Account: cbugge
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] Computer Name: CHB10
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] ViceVersa PRO Path: C:\Programme\ViceVersa Pro 2\ViceVersa.exe
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] Not running as a Windows Service
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] Log File: C:\Dokumente und Einstellungen\cbugge\Anwendungsdaten\VVEngine\VVEngine.log
07/06/2007 13:18:25 [4291863.471-PID:6012-06040] DB File: C:\Dokumente und Einstellungen\cbugge\Anwendungsdaten\VVEngine\VVEngine.db
07/06/2007 13:18:25 [4291863.486-PID:6012-06040] Loading TCP/IP settings from XML file C:\Dokumente und Einstellungen\cbugge\Anwendungsdaten\VVEngine\VVEngine.xml
07/06/2007 13:18:25 [4291863.486-PID:6012-06040] Failed loading C:\Dokumente und Einstellungen\cbugge\Anwendungsdaten\VVEngine\VVEngine.xml. Error converting file to string (may contain binary data).

Should I delete the file ?

Best regards
Christian

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Hi, better renaming the file, just in case you need to restore it. Could you post the XML file content? thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

cbugge · Joined: 06 Jul 2007 Posts: 3

Hi
I can't post, it's empty.
There are only Bytes with ASCII 0 in it.

Best regards
Christian

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Thanks, you can just delete the XML file then, it looks like it was not saved properly.
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

cbugge · Joined: 06 Jul 2007 Posts: 3

Now it's running again.
Is this file for the licence ?
Because after deleting the vvengine.xml it was running again
but I had to reenter my licence information.

Thanks for your help.

Christian

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8691

Hi, the license is stored in the registry, the XML files only contains the profile list and the schedule settings.
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com